Associate Representative
Há 2 dias
As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities Interacts with customers by phone or in person to provide information and to ensure best service possible. Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail. Obtains and examines all relevant information to assess validity of complaints and to determine possible causes. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken. Refers unresolved customer grievances to designated departments for further investigation. Completes customer invoicing. Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity. Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains. Prepares for, attends, and participates in weekly sales meetings. Remains current on industry trends, market activity and competitor products. Qualifications High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred 0-2 years of relevant experience 1 year of sales experience preferred Direct Sales (B2B) experience preferred Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Ability to build working relationships with other functional areas to best support mutual objectives Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers Ability to research and resolve customer issues Strong written and verbal communication skills Basic computer skills Ability to effectively prioritize and execute tasks Ability to build and maintain long-term relationships with customers #J-18808-Ljbffr
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Associate Representative
Há 2 dias
São Paulo, Brasil Wesco Tempo inteiroAssociate Representative - Customer Service Join to apply for the Associate Representative - Customer Service role at Wesco 1 day ago – be among the first 25 applicants. Job Description As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e‑mail, and/or walk‑ins to provide inquiry or problem...
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Account Representative
3 semanas atrás
São Paulo, Brasil Smith & Associates Tempo inteiroSmith & Associates is looking for an Account Representative to join our Brazil team. Once you join this team, you will become acquainted with our core values that define Smith. With a reputation of nearly 40 years of excellence, Smith & Associates is leading the way in electronic component distribution. Our diverse portfolio of pieces can be found in...
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Account Representative
2 semanas atrás
São Paulo, Brasil Smith & Associates Tempo inteiroSmith & Associates is looking for an Account Representative to join our Brazil team. Once you join this team, you will become acquainted with our core values that define Smith. With a reputation of nearly 40 years of excellence, Smith & Associates is leading the way in electronic component distribution. Our diverse portfolio of pieces can be found in...
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Business Development Representative, Associate
2 semanas atrás
São Paulo, Brasil Infor Tempo inteiroGeneral information - Country Brazil - City Sao Paulo - Job ID 43216 - Department Sales - Description & Requirements Business Development Representative, Associate is responsible for generating pipeline for the sales teams we support. Primary function is to monitor and nurture our prospects and customers coming through the internal channels....
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Medical sales representative
3 semanas atrás
São Paulo, Brasil Mantell Associates Tempo inteiroMantell Associates is currently partnered with a leading CDMO specializing in gene therapy, who is seeking a driven and technically competent Medical Sales Representative to join its commercial team in Brazil.This is a field-based role focused on building strong relationships, promoting specialized biologic and gene therapy services, and expanding market...
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Medical Sales Representative
4 semanas atrás
São Paulo, Brasil Mantell Associates Tempo inteiroMantell Associates is currently partnered with a leading CDMO specializing in gene therapy, who is seeking a driven and technically competent Medical Sales Representative to join its commercial team in Brazil.This is a field-based role focused on building strong relationships, promoting specialized biologic and gene therapy services, and expanding market...
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Account Representative
2 semanas atrás
São Paulo, Brasil Smith & Associates Tempo inteiroSmith & Associates is looking for an Account Representative to join our Brazil team. Once you join this team, you will become acquainted with our core values that define Smith. With a reputation of nearly 40 years of excellence, Smith & Associates is leading the way in electronic component distribution. Our diverse portfolio of pieces can be found in...
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Account Representative
Há 7 dias
São Paulo, São Paulo, Brasil Smith & Associates Tempo inteiro R$60.000 - R$80.000 por anoJob DescriptionSmith & Associates is looking for an Account Representative to join our Brazil team. Once you join this team, you will become acquainted with our core values that define Smith. With a reputation of nearly 40 years of excellence, Smith & Associates is leading the way in electronic component distribution. Our diverse portfolio of pieces can be...
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Account representative
3 semanas atrás
São Paulo, Brasil Smith & Associates Tempo inteiroSmith & Associates is looking for an Account Representative to join our Brazil team. Once you join this team, you will become acquainted with our core values that define Smith. With a reputation of nearly 40 years of excellence, Smith & Associates is leading the way in electronic component distribution. Our diverse portfolio of pieces can be found in...
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Account Representative
4 semanas atrás
São Paulo, Brasil Smith & Associates Tempo inteiroOverview Smith & Associates is looking for an Account Representative to join our Brazil team. Once you join this team, you will become acquainted with our core values that define Smith. With a reputation of nearly 40 years of excellence, Smith & Associates is leading the way in electronic component distribution. Our diverse portfolio of pieces can be found...
