Partner Specialist

3 semanas atrás

São Paulo, São Paulo, Brasil Cognizant Tempo inteiro
**Sales Development Representative**
**Who We Are**
**What You Will Do**:
As a Sales Development Representative, you will serve as a dedicated point of contact for sales development within the Cloud domain. Your role will encompass all stages of business development, aiming to build and expand the Cloud business while ensuring the best experiences for our clients.
**Key Responsibilities**:
- Product/service sales, upsell (inbound, outbound)
- Explain technical products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs
- Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating cloud products.
- Develop and lead outbound campaigns from idea-generation through to initial pitch and pipeline qualification
- Lead and contribute to team projects to develop and refine our sales process
- Develop and codify best practices and sales workflows for interactions with prospects
- Achieve or exceed monthly sales quota
- Reach out to existing customers to pitch new ancillary products or increase spend in products currently used
- Troubleshoot small technical setup issues or route them to relevant teams.
- Renewals (Cloud)
- Manage the customer renewal sales process, identifying up-sell and cross-sell opportunities within your accounts, and closing these agreements before contract expiration
- Educate customers on Digital and cloud products.
- Participate in the design, development, and implementation of programs to increase Cloud renewals business
- Analyze data trends, market dynamics and customer performance, identify opportunities and create implementation plans to maximize results
- Supporting the regional leads and partner community with training, materials and ongoing support
- Engage and coordinate internal groups as needed to resolve customer issues and maximize customer retention
- Increase number of upgrade executions
- React to client business needs and adapt internal procedures to provide services
- Manage daily renewal opportunities in CRM system
- Work with

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