Implementation Success Analyst

1 semana atrás

São Paulo, Brasil Day.io - Time Tracking & Shifts Tempo inteiro
Overview We are Oitchau, a fast-growing company focused on transforming how businesses manage time and attendance. We’re looking for an Implementation Success Analyst to lead client onboarding and ensure an excellent implementation experience for our customers. You will play a key role in driving product adoption and long-term success by guiding clients through all stages of implementation — from kickoff and configuration to go-live and post-launch support. Responsibilities Lead and manage the onboarding process for clients, ensuring a smooth transition to using the platform. Develop and implement integration playbooks that promote quick and effective adoption of the solutions. Collaborate with internal teams to configure and customize the platform according to each client\ 's specific needs. Conduct training sessions and workshops with clients to ensure full understanding and utilization of the platform\ 's functionalities. Monitor the progress of implementation, identify and resolve potential issues, and adjust plans as necessary. Provide ongoing support during the integration phase, ensuring clients feel comfortable and well-informed. Work closely with clients to understand their needs and expectations, adjusting the onboarding approach to meet those demands. Analyze adoption and engagement metrics to ensure clients are maximizing the value of the solution. Qualifications Proven experience managing B2B onboarding or implementation of HR, ERP, or SaaS solutions, preferably with enterprise clients;
Experience building and executing integration playbooks and training programs;
Familiarity with toolssuch as Asana, HubSpot, Salesforce, or other CRM/project management platforms is a plus;
Fluent English (spokenand written) for working with global clients and internal teams. Job Details Seniority level: Not Applicable Employment type: Full-time Job function: Other Industries: Human Resources Services #J-18808-Ljbffr

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    Overview We are Oitchau, a fast-growing company focused on transforming how businesses manage time and attendance. We’re looking for an Implementation Success Analyst to lead client onboarding and ensure an excellent implementation experience for our customers. You will play a key role in driving product adoption and long-term success by guiding clients...

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    We are Oitchau, a fast-growing company focused on transforming how businesses manage time and attendance.We're looking for an Implementation Success Analyst to lead client onboarding and ensure an excellent implementation experience for our customers. You will play a key role in driving product adoption and long-term success by guiding clients through all...

  • Implementation Success Analyst

    4 semanas atrás

    São Paulo, São Paulo, Brasil Day - Time Tracking & Shifts Tempo inteiro

    We are Oitchau, a fast-growing company focused on transforming how businesses manage time and attendance. We're looking for an Implementation Success Analyst to lead client onboarding and ensure an excellent implementation experience for our customers. You will play a key role in driving product adoption and long-term success by guiding clients through all...

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    4 semanas atrás

    São Paulo, São Paulo, Brasil Day - Time Tracking & Shifts Tempo inteiro

    Overview We are Oitchau, a fast-growing company focused on transforming how businesses manage time and attendance. We're looking for an Implementation Success Analyst to lead client onboarding and ensure an excellent implementation experience for our customers. You will play a key role in driving product adoption and long-term success by guiding clients...

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    We are Oitchau, a fast-growing company focused on transforming how businesses manage time and attendance. We’re looking for an Implementation Success Analyst to lead client onboarding and ensure an excellent implementation experience for our customers. You will play a key role in driving product adoption and long-term success by guiding clients through...

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    We are Oitchau, a fast-growing company focused on transforming how businesses manage time and attendance.We're looking for anImplementation Success Analystto lead client onboarding and ensure an excellent implementation experience for our customers. You will play a key role in driving product adoption and long-term success by guiding clients through all...

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