Account Manager, Mid Market

4 semanas atrás

São Paulo, São Paulo, Brasil Meta Tempo inteiro
**Account Manager, Mid Market Responsibilities**:
- Support our Education, M&E and Tech&Telco advertising customers by several channels such as - phone, in person meetings and video conferences and deliver consultative support and education on our Meta solutions.
- Support our clients in managing their strategy and needs
- Perform data analysis and execute data-informed initiatives that will improve our customer experience and drive business growth
- Support and lead strategic programs to grow our business through reactive and proactive service initiatives
- Identify trends and develop solutions to optimize team workflows and scale our operations
- Work cross-functionally with sales, marketing and product teams within Meta
**Minimum Qualifications**:
- 5+ years experience on media sales and support experience - agency, online advertising and marketing experience in the Education, M&E or Tech&Telco industry preferred.
- Ability to think high-level about product strategy and vision
- Communication skills (both written and verbal) and comfortable in engaging communication on any level
- Passionate about ensuring world-class customer service and delighting clients
- BA or BS degree or equivalent experience
- A passion for and understanding social technologies and their role in marketing brands
- Fluent or advanced English.
**About Meta**: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

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