
Commercial Manager
4 semanas atrás
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Are you ready to lead the commercial strategy for one of the most critical markets in Latin America? We're looking for a dynamic and strategic leader to take charge of our Commercial Account Management function in CHEP Brazil , reporting directly to the Country General Manager .
This role is responsible for managing over 97% of our national volume (excluding Emerging accounts) and overseeing a movement of 16 million pallets . It's a high-impact position based in São Paulo , ideal for someone passionate about customer success, commercial growth, and team leadership.
Responsibilities- Strategic Growth : Drive Brazil's commercial roadmap, focusing on lane expansion, vertical integration, pricing, and profitability.
- Customer Experience : Deliver a brilliant customer journey, managing NPS and ensuring seamless collaboration across functions.
- Transformation : Lead digital and commercial transformation initiatives using data, technology, and innovative solutions.
- People Leadership : Build and inspire a high-performing team, fostering engagement, development, and a zero-harm culture.
- Efficiency & Profitability : Ensure budget delivery and identify opportunities for cost optimization.
- Relationship Management : Build strong, multi-level relationships with key customers and represent CHEP in industry forums.
- 10+ years of business experience, with at least 4 years in a commercial leadership role .
- Proven success in delivering commercial results and outstanding customer experience.
- Strong skills in data-driven decision-making, project execution, and complex negotiations.
- Experience leading teams and navigating ambiguity with confidence.
- Solid understanding of commercial finance and investment strategies.
Language : English (Portuguese is a plus)
If you're a strategic thinker with a passion for customer success and commercial excellence, we'd love to hear from you
Apply now or tag someone who would be a great fit
Seniority level- Mid-Senior level
- Full-time
- Sales, Customer Service, and Strategy/Planning
- Industries: Wholesale, Food and Beverage Manufacturing, and Wholesale Food and Beverage
Referrals increase your chances of interviewing at CHEP by 2x
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