Customer Service Agent I-Gaming

Join our dynamic team in the exciting world of gambling and casinos as a Customer Service VIP Clients Attendance representative We thrive on creating memorable experiences for our clients, and were looking for individuals who share our passion for providing outstanding service. In this role, you will be the first point of contact for our distinguished VIP...

At Ancient Gaming, we lead the way in innovation within the iGaming software industry.As pioneers, **we are constantly pushing the boundaries of what's possible**, setting new standards with engaging software and transformative experiences.Our products are designed to captivate a high-spending, forward-thinking generation eager to reshape the future of...

**Location**: Sao Paulo**Job Summary**:**Key Responsibilities**:- Assist players with account issues, payments, and game-related inquiries.- Identify and report technical issues to relevant teams.- Maintain up-to-date knowledge of games, promotions, and policies.**Requirements**:- Experience in customer service, preferably in the I-Gaming industry.-...

VBET is an award-winning sports betting and gaming operator with 20 years of experience in the industry powered in-house by BetConstruct. We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries. VBET's mission is to give our customers the best betting and gaming experience in a safe...

**We are Kaizen Gaming**Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets.We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.We are a diverse team of more than 2.700 Kaizeners, from 40+...

Job Overview:We are looking for an experienced Customer Service Manager to oversee our customer support team within the online gambling industry. This role involves leading a team of customer service representatives to ensure an outstanding player experience, quick resolution of queries, and adherence to compliance and responsible gaming policies. The ideal...

Job Title: Responsible Gaming Analyst - iGaming & Betting IndustryLocation: São Paulo, BrazilLanguage Requirement: Portuguese & EnglishReports to: Head of Responsible GamingAbout the Role:This position plays a crucial role in ensuring responsible gambling practices, helping to mitigate gambling-related harms while ensuring compliance with regulatory...

Our client, an important sports gaming house, is looking for an Outbound Call Center Agent to join their team.As a Call Center Agent, you will be responsible for making outbound calls to potential customers to educate them on our sports betting and gaming services.Responsibilities:Contact existing customers in order to reactivate their accounts.Promote...

**Job Overview**:**Key Responsibilities**:Customer Satisfaction & Retention: Implement strategies to enhance player satisfaction, engagement, and loyalty.Compliance & Responsible Gaming: Ensure that all customer interactions align with gambling regulations, responsible gaming policies, and AML (Anti-Money Laundering) laws.Performance Monitoring: Track and...

Our client, an important sports gaming house, is looking for a Customer Support Agent to join their team.**Key Responsibilities**- Identify and assess customers' needs to achieve satisfaction- Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution- Direct unresolved requests and issues to internal...