English-Speaking Technical Support Representative

3 semanas atrás

Belo Horizonte, Brasil Mindy Support Tempo inteiro

Join our fast growing company as a Customer Support Agent (with English C1 language skills). It is a remote full-time position. Start date: Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest) At Mindy-Support you have great opportunity to get: Experience in the international company working with people around the globe; Compensation – $900 for the first 2 months, and $950 after 2 months; Bonus - $50 depending on the execution of the KPI per month; Training will be provided by the company and the client; 20 paid days ofvacations and 10 days of sick leaves per year; Management's attention, support and motivation. Your responsibilities: ● Politely respond to customers’ inquiries in a timely manner; ● Support with technical questions; ● Cooperate with development and QA teams to resolve the issues from customers; ● Analyze customer requests and suggest improvements ● Develop healthy Customer Relationship ● Keep clients engaged and regularly using products ● Constant follow up on clients and leads: service usage, issues, renewals ● Maintain a detailed understanding of Valo Motion services, assist customers with questions and suggest the best solutions for their needs ● Build customer loyalty and retention ● Resolve customer issues ● Review customer complaints and concerns and seek to improve all aspects of the customer experience with Valo Motion ● Build Trust and Transparency with Clients ● Onboards new clients via WhatsApp / Google Meet You are our perfect candidate if you: Proficiency in written English at the C1 level; Experience withWindows OS will be an advantage; Prior experience in Customer Support, demonstrating a track record of proficiently managing customer relationships and addressing their needs would be a plus Strong problem-resolution skills; Ability to handle sensitive customer information with confidentiality and discretion; Ability to workin a stressful situation, remaining calm, and showing respect and empathy while working with clients; Ability to remain focused while working remotely. Mindy-Support is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support. We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers. We will be glad to welcome you to our team. Grow your career with Mindy-Support

  • English-Speaking Technical Support Representative

    3 semanas atrás

    Belo Horizonte, Brasil Mindy Support Tempo inteiro

    Join our fast growing company as a Customer Support Agent (with English C1 language skills).It is a remote full-time position.Start date: 05.01.2026Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest)At Mindy-Support you have great opportunity to get:Experience in the international...

  • Part-Time English-Speaking Technical Support Representative

    3 semanas atrás

    Belo Horizonte, Brasil Mindy Support Tempo inteiro

    Join our fast growing company as a Customer Support Agent (with English C1 language skills). It is a remote part-time position. Start date: Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest) (around 8-10 shifts per month) Proactively ensure uninterrupted coverage of colleagues’...

  • Part-Time English-Speaking Technical Support Representative

    3 semanas atrás

    Belo Horizonte, Brasil Mindy Support Tempo inteiro

    Join our fast growing company as a Customer Support Agent (with English C1 language skills).It is a remote part-time position.Start date: 05.01.2026Schedule: 8 AM - 8 PM; 8 PM - 8 AM CET, 24/7, day and night shifts. (2 by 2. Two working days, followed by two days of rest) (around 8-10 shifts per month)Proactively ensure uninterrupted coverage of...

  • Technical Customer Support Representative

    4 semanas atrás

    Belo Horizonte, Brasil Velozient Tempo inteiro

    We are seeking a full-time, remote Technical Customer Support (TCS) Representative with 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment. You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value and...

  • Technical Support Service Desk Administrator

    Há 5 dias

    Belo Horizonte, Brasil Pride Global Tempo inteiro

    Technical Support Service Desk Administrator (English & Spanish Support) Hybrid – São Paulo, SP Contract | 6 months + possible 90-day extension We are looking for a Technical Support Service Desk Administrator with validated English and Spanish proficiency to provide high-quality user support in a dynamic, hybrid work environment.Responsibilities Provide...

  • Technical Customer Support Representative

    2 semanas atrás

    Belo Horizonte, Brasil Velozient Tempo inteiro

    We are seeking a full-time, remote Technical Customer Support (TCS) Representative with 2+ years of Level 1 support experience, preferably in a doctor's office, veterinary clinic, hospital, or similar healthcare environment.You will use your critical thinking skills to listen to and understand customer needs, offering timely solutions that drive value and...

  • Technical Support Representative

    1 semana atrás

    Belo Horizonte, Minas Gerais, Brasil Caterpillar Inc. Tempo inteiro

    Career Area:Product SupportJob Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk...

  • Technical Support Engineer-Latam

    Há 4 dias

    Belo Horizonte, Brasil Streamax Tempo inteiro

    Responsibilities Responsible for product technical support for customers in the LATAM region including remote assistance and on-site support. Respond to technical questions raised by customers during equipment installation, configuration, debugging and operation. Track and solve problems that occur during product use, and collaborate with the R&D or quality...

  • Technical Support Specialist

    4 semanas atrás

    Belo Horizonte, MG, Brasil beBeeTechnical Tempo inteiro

    We are seeking a Technical Support Specialist with strong communication skills and experience in software support. You will be working as part of a team to deliver high-quality technical support services, using your critical thinking skills to listen to and understand customer needs. The ideal candidate will have at least 2 years of experience in Level 1...

  • Customer Service Representative

    Há 24 horas

    Belo Horizonte, Brasil Lite Tech (Formerly Lite Organização Ltda) Tempo inteiro

    Customer Service Representative Lite Tech (formerly Lite Organização Ltda) São Paulo, Brazil (Hybrid) We're Hiring!Remote Service Desk Analysts (Russian + English) Lite Tech | Brazil Remote 3 Open Position Are you passionate about solving technical problems and supporting users around the world?Do you speak Russian C1, and English at a C1/C2 level?If yes...