Customer Success Specialist, Academic Institutions

Há 12 horas


Brazil beBeeCustomerSuccess Tempo inteiro

Life Science Specialist We are seeking a motivated Life Science Specialist to join our team. As a key member of our success team, you will be responsible for delivering exceptional customer service and driving business growth. The Role: Key Responsibilities: Develop and execute customer engagement strategies to drive product adoption and retention. Build strong relationships with customers through regular outreach and communication. Conduct product demonstrations and training sessions to ensure seamless integration into customer workflows. Collaborate with cross-functional teams to identify and address customer pain points and areas for improvement. Requirements: Master's degree or PhD in a Life Science discipline. 1-3 years of experience in a customer-facing role, preferably in the life sciences industry. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders. Knowledge of education trends and challenges in assigned content areas (Biology, Chemistry, Medicine, Physics, Engineering, or Psychology). Strong analytical and problem-solving skills, with the ability to think critically and creatively. Why Join Us? Opportunity to make a direct impact on accelerating science research and improving student learning outcomes. Competitive compensation package. Chance to work with a global team and contribute to an innovative and collaborative environment. Career advancement opportunities within a growing organization.


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