Customer Success Manager
Há 16 horas
About Us Marketing Ninjas is a cutting-edge marketing agency specializing in helping restoration companies gain more referral partners and secure exclusive leads. As a faith-driven and ninja-themed company, we operate with the highest standards, integrity, and a commitment to excellence. Our mission is to empower our clients with the tools and strategies they need to grow their businesses successfully. Job Overview We're looking for a Client Success Manager (CSM) who is passionate about building relationships, ensuring client satisfaction, and driving results. The CSM will serve as the primary point of contact for our clients, ensuring they see maximum value from our services and continue to grow with us. This role requires exceptional communication skills, a strong command of English with minimal accent, and a proactive approach to client engagement. Key Responsibilities Client Onboarding & Relationship Management: Guide new clients through the onboarding process, ensuring a smooth and positive experience. Ongoing Support & Strategy: Regularly check in with clients to review performance, provide strategic insights, and optimize their marketing campaigns. Retention & Growth: Identify opportunities for upselling or cross-selling additional services to help clients scale their businesses. Issue Resolution: Address client concerns promptly and professionally, working with internal teams to resolve any challenges. Training & Education: Educate clients on best practices for using our Marketing Ninjas Lead Engine, powered by GoHighLevel. Performance Monitoring: Track client success metrics and proactively reach out to offer guidance and improvements. Collaboration: Work closely with our sales, marketing, and fulfillment teams using Slack, ClickUp, and GoHighLevel to ensure a seamless client experience. What We're Looking For Experience: 2+ years in a client success, account management, or customer service role (preferably in digital marketing, SaaS, or home services industries). Communication Skills:Fluent English speaker with excellent written and verbal communication skills. Minimal accent for clear and effective communication with U.S.-based clients. Tech-Savvy:Experience using GoHighLevel, Slack, and ClickUp (or similar CRM and project management tools). Comfortable with marketing automation and CRM tools. Problem-Solving: Ability to think critically and proactively address client concerns. Results-Driven: Passionate about helping clients succeed and achieving high retention rates. Organized & Detail-Oriented: Ability to manage multiple clients and tasks efficiently. Faith & Integrity: A commitment to conducting business with the highest ethical standards. Why Join Marketing Ninjas? Work with a mission-driven team that operates with integrity and excellence. Remote work flexibility – work from anywhere Opportunities for growth in a fast-paced, ninja-themed marketing agency. Competitive salary + performance-based incentives. Supportive team environment with a strong focus on faith, values, and client success. Ready to Join the Ninja Squad? If you're passionate about helping businesses grow, building strong client relationships, and delivering exceptional service, we'd love to hear from you Apply today and become part of the Marketing Ninjas team. To move forward with your application, please complete this short form: Apply here:
-
Customer Success Manager Latam
Há 5 dias
Florianópolis, SC, Brasil Infraspeak Tempo inteiro**Infraspeak - **Dawn of a New Era!** Our vision for **intelligence**, together with an ever-ending search for **personalization**, makes **Infraspeak **a unique **Intelligent Maintenance Management Platform (IMMP)** that helps thousands of teams every day. We make our customers' life much easier. They can do more with their current resources; they deliver...
-
Graduate Customer Success Manager
Há 4 dias
Florianópolis, Brasil Canonical Tempo inteiroJob Description: Graduate Customer Success Manager We are seeking a highly motivated and customer-focused individual to join our Customer Success team as a Graduate Customer Success Manager. The role of a Customer Success Manager at Canonical is to develop trust with assigned customers and provide them with the best possible experience navigating Canonical's...
-
Enterprise Customer Success Manager
Há 2 dias
Florianópolis, Brasil Canonical Tempo inteiroJoin or sign in to find your next job Join to apply for the Enterprise Customer Success Manager role at Canonical 2 days ago Be among the first 25 applicants Join to apply for the Enterprise Customer Success Manager role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and...
-
Customer Success
Há 3 dias
Florianópolis, Brasil Canonical Tempo inteiroOverviewCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...
-
Graduate Customer Success Manager
Há 5 dias
Florianópolis, Brasil Canonical Tempo inteiroJob Description: Graduate Customer Success ManagerWe are seeking a highly motivated and customer-focused individual to join our Customer Success team as a Graduate Customer Success Manager.The role of a Customer Success Manager at Canonical is to develop trust with assigned customers and provide them with the best possible experience navigating Canonical's...
-
[C] Sr. Customer Success Manager
3 semanas atrás
Florianópolis, Brasil LatamCent Tempo inteiroAbout the job (C) Sr. Customer Success Manager Senior Customer Success Manager About LatamCent LatamCent is a boutique staffing agency dedicated to connecting high-performing talent from Latin America with leading U.S. startups and tech companies. We specialize in placing top-tier professionals in go-to-market, finance, and technical roles across...
-
[D] Sr. Customer Success Manager
1 semana atrás
Florianópolis, Brasil LatamCent Tempo inteiroAbout the job (D) Sr. Customer Success Manager Senior Customer Success Manager About LatamCent LatamCent is a boutique staffing agency dedicated to connecting high-performing talent from Latin America with leading U.S. startups and tech companies. We specialize in placing top-tier professionals in go-to-market, finance, and technical roles across...
-
Sr. Customer Success Manager
2 semanas atrás
Florianópolis, Brasil LatamCent Tempo inteiroSenior Customer Success Manager Location: Latin America (Remote) Type: Full-Time | C2-Level English Required About LatamCent LatamCent is a boutique staffing agency dedicated to connecting high-performing talent from Latin America with leading U.S. startups and tech companies. We specialize in placing top-tier professionals in go-to-market, finance, and...
-
[J] Sr. Customer Success Manager
1 semana atrás
Florianópolis, Brasil LatamCent Tempo inteiroAbout the job (J) Sr. Customer Success Manager Senior Customer Success Manager About LatamCent LatamCent is a boutique staffing agency dedicated to connecting high-performing talent from Latin America with leading U.S. startups and tech companies. We specialize in placing top-tier professionals in go-to-market, finance, and technical roles across...
-
Customer Success Manager Latam
Há 7 dias
Florianópolis, Brasil Infraspeak Tempo inteiro**Welcome to Infraspeak.**: Our mission is simple: to transform facilities management with a **collaborative platform** that unifies every part of FM operations into one cohesive system — **enabling every stakeholder to Work as One**. We go beyond traditional tools, eliminating fragmented systems in complex operations. Our platform ensures end-to-end...
