Life Sciences Customer Success Advocate
Há 13 horas
About the Role As a specialist in customer success, you will play a pivotal role in helping users get the most value from their subscription by providing support to professors at leading universities. Your key responsibilities include conducting daily outreach to faculty members via calls and emails to set up integrations and increase product usage, delivering product awareness sessions across existing customer universities and research institutes, growing engagement through presentations at exhibits and conferences, and onsite customer visits. Key Responsibilities: Conducting daily outreach to faculty members via calls and emails to set up integrations and increase product usage. Delivering product awareness sessions across existing customer universities and research institutes. Growing engagement through presentations at exhibits and conferences, and onsite customer visits. You will work closely with sales, product, and marketing teams to ensure smooth implementation support and consistent usage of our resources. A strong passion for remote relationship-building and excellent communication skills are essential for this role. Requirements A Master's degree or PhD in Life Science disciplines is preferred. 1-3 years of experience in customer-facing roles is desired. Fluent English communication skills. Knowledge of education market trends and challenges in assigned content areas, such as Biology, Chemistry, Medicine, Physics, Engineering, or Psychology. Strong interpersonal skills and a passion for building long-term relationships.
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Ijuí, RS, Brasil JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
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Senior Customer Advocate
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Porto Alegre, RS, Brasil beBeeCustomerSuccess Tempo inteiroJob Opportunity We are seeking a highly skilled professional to fill the position of Senior Customer Success Analyst. This role involves troubleshooting complex customer requests, managing the global support queue and backlog, and providing exceptional, timely service to our valued customers. The successful candidate will combine technical expertise,...
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Enterprise Customer Success Manager
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Consultor Customer Success Iii
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Porto Alegre, Brasil Vem Pra Vivo Tempo inteiroVaga para Consultor de Customer Success III alocada em Porto Alegre/RS que visa atender clientes do segmento B2B através da gestão de relacionamento, gestão de crises, uso de metodologias ágeis, conhecimento de IOT, CYBER e DIGITAL e jornada do Customer Success. O profissional dessa vaga será responsável pelo atendimento Pós Vendas de uma carteira...
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Customer Success Associate
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Porto Alegre, RS, Brasil beBeeCustomerSuccess Tempo inteiroCustomer Success Associate The primary objective of this role is to coordinate and oversee the installation, scheduling, and execution of daily device installations. This involves effective communication with internal teams and customers to ensure timely delivery and high-quality service. Coordinate daily device installation schedules and monitor progress....
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Senior Customer Advocate
Há 3 dias
Porto Alegre, Brasil Bebeecustomersuccess Tempo inteiroJob OpportunityWe are seeking a highly skilled professional to fill the position of Senior Customer Success Analyst.This role involves troubleshooting complex customer requests, managing the global support queue and backlog, and providing exceptional, timely service to our valued customers.The successful candidate will combine technical expertise, analytical...
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Customer Success Manager
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Porto Alegre, Brasil Magentrix Partner Management & Customer Management Tempo inteiroAbout MagentrixMagentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes.Role OverviewWe're hiring a...
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Customer Success Engineer
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Porto Alegre, Brasil Tecla Tempo inteiro*Native/Bilingual English is required for this role (read/written/spoken) Please upload your CV Resume in English. Monthly salary: $1,500 - $2,000 USD Along with our partner, we're looking for a talented Customer Success Engineer able to leverage technical knowledge, client-facing experiences, and strong problem-solving skills to deliver great experiences...
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Customer Success Manager
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Porto Alegre, Brasil SecurityScorecard Tempo inteiroJoin to apply for the Customer Success Manager (Brazil) role at SecurityScorecard Join to apply for the Customer Success Manager (Brazil) role at SecurityScorecard Get AI-powered advice on this job and more exclusive features. SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64...
