Seller Customer Service
2 semanas atrás
ABOUT SHEIN
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world, and continues to expand operations globally. Join SHEIN and be the future
CAREERS AT SHEIN
We Commit to Inclusion
We are committed to creating an inclusive work environment that enables us to tap into our diversity of strengths and unlock our collective potential through the work that we do. Employees benefit from working in a dynamic, global business that is leading the way in innovation by encouraging creativity and disruption to ensure that we are evolving the business for the better.
We Empower Talents with Diverse Careers
At SHEIN, we empower talent to excel with regular opportunities to elevate their career in their respective fields. As a dynamic business, we support internal mobility, diverse career pathways and recognition of success and contribution in a variety of meaningful ways.
We Engage with Global Cultures
SHEIN has over 20 offices worldwide , providing talent with many opportunities to collaborate with colleagues around the world. Perspective sharing and leveraging cultural differences, is one of our core strenghts as we work on many exciting projects and draw insights from industry-leading experience.
ABOUT THE ROLE
The agent is going to be responsible to give support to all our seller at SHEIN plataform., by answering sellers by messages, dial with theirs complaints, and also actuate with 3PL to find a solution.
This role will be based in our office in São Paulo/Faria Lima.
Responsabilities:
1.Listen to local sellers' demands, quickly identify issues, and refer to service processes and standards through instant messaging, etc. to solve problems accurately and assign responsibilities;
2.Take proactive measures to handle and follow up on local sellers' abnormal orders, ensuring the team achieves work objectives;
3.Analyze the needs of local sellers, identify business process issues and areas for improvement, propose optimization suggestions, and drive improvement initiatives.
Qualifications:
1.Bachelor's degree or above. High school graduates must have at least 1 year of experience in logistics or customer service;
2.Strong comprehension and service abilities;
3.Good teamwork and collaboration skills;
4. Willingness to work on a rotating shift schedule
At SHEIN, we believe that diversity is the force that drives innovation. We are committed to creating an environment where all voices are heard, valued and respected. All our vacancies are inclusive for people with disabilities, women, black people, LGBTQIAPN+ community and all types of diversity.
-
Seller Customer Service
2 semanas atrás
São Paulo, Brasil SHEIN Tempo inteiroABOUT SHEINSHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter,...
-
Seller Customer Service
2 semanas atrás
São Paulo, São Paulo, Estado de São Paulo, Brasil SHEIN Tempo inteiroABOUT SHEINSHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter,...
-
Seller Customer Service
1 semana atrás
São Paulo, Brasil SHEIN Tempo inteiroABOUT SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter,...
-
Seller Customer Service
2 semanas atrás
São Paulo, Brasil SHEIN Tempo inteiroABOUT SHEINSHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter,...
-
Seller Customer Service
1 dia atrás
São Paulo, Brasil SHEIN Tempo inteiroABOUT SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter,...
-
Seller Customer Service
2 semanas atrás
São Paulo, Brasil SHEIN Tempo inteiroABOUT SHEINSHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter,...
-
Customer Service Specialist Ii
Há 6 dias
São Paulo, SP, Brasil SHEIN Tempo inteiro**ABOUT US** SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter,...
-
Customer Service Specialist Ii
2 meses atrás
São Paulo, SP, Brasil SHEIN Tempo inteiro**ABOUT US** SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter,...
-
SHEIN | Seller Customer Service
2 semanas atrás
são paulo, Brasil SHEIN Tempo inteiroABOUT SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter,...
-
SHEIN | Seller Customer Service
2 semanas atrás
são paulo, Brasil SHEIN Tempo inteiroABOUT SHEINSHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter,...
-
Logistics Customer Service Specialist
2 meses atrás
São Paulo, SP, Brasil SHEIN Tempo inteiroABOUT SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter,...
-
Especialista em Cs
6 meses atrás
Sao Paulo, Brasil Amicci Tempo inteiroA Amicci é o maior ecossistema de desenvolvimento de produtos exclusivos e customizados da América Latina, conectando marcas e fornecedores do mundo todo em um só lugar. Somos revolucionários em um mercado tradicional, trazendo soluções personalizadas para nossos parceiros todos os dias. A nossa revolução envolve mais transparência e eficiência...
-
Seller Incubation
Há 3 dias
São Paulo, SP, Brasil Kuaishou Technology Tempo inteiroThis is a position for Campus Recruiting program, focusing on fresh graduates. Internship Vacancies are possible. Responsibilities: 1. Manage and guide sellers on the Kwai platform in Brazil, oversee their progress and ensure target achievements; 2. Train sellers in operating platform stores, guide them in uploading products and create popular items; 3....
-
São Paulo, Brasil SHEIN Tempo inteiroABOUT SHEIN SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology for a smarter,...
-
Brazil Country Service Lead
4 semanas atrás
São Paulo, São Paulo, Brasil Bytedance Tempo inteiroAbout the RoleByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services. As a Country Service Lead, you will be responsible for leading a diverse team of service workforce that focuses on supporting customers and sellers through the e-commerce journey.
-
Customer Success Manager
Há 1 mês
São Paulo, SP, Brasil Joom Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential and explore profitable ways to expand your business. Joom Pulse helps make...
-
Logistics Customer Service
Há 1 mês
São Paulo, Brasil Shein E-Commerce Co. Ltd. Tempo inteiroSHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology for a smarter, future-ready...
-
São Paulo, Brasil SHEIN Tempo inteiroABOUT SHEINSHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter,...
-
Analista de Treinamento
6 meses atrás
Sao Paulo, Brasil Shopee Tempo inteiroDepartment Operations- LevelExperienced (Individual Contributor)- LocationBrazil - São PauloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...
-
Analista de Customer Service
3 meses atrás
São Paulo, SP, Brasil BT Tempo inteiro**Analista de Customer Service - Telecom**: - Job Req ID: 38537- Posting Date: 6 Sep 2024- Function: Business Operations- Unit: Business- Location: Sao Paulo, Brazil- Salary: CompetitiveTITLE Analista de Costumer Service - Telecom Location: São Paulo With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought...
