Analytics and Sales Process Manager

2 semanas atrás


São Paulo, São Paulo, Brasil Samsung Electronics Tempo inteiro

Who are we?

  • Samsung Electronics has grown into one of the world's leading technology companies, and is recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world and we are proud to bring the creativity and diversity of its talented people who drive this transformation.
  • The success of our company reflects the determination and talent of our people, in connection with our key corporate values: People, Excellence, Change, Integrity and Co-prosperity.

Job Description

  • We are looking for a Analytics and Sales Process Manager to join our team located in São Paulo.
  • The candidate will be in charge for operations KPI ́s on D2C Sales
  • Must understand all the ecommerce practices, so can structure different analysis and reports in order to support business decision
  • The profile must be flexible, resilient, with a good analytical skill, in order to influence different company ́s areas, looking for the best execution plan
  • Problem solve oriented, with a macro vision of business, will be responsible to analyze and report operational KPI ́s such returns, cancelations, commission disputes among others.

Areas of Responsibilities in this role, you will be responsible for:

  • Will be responsible for analyze and interpreting data and transform it into action to be handled by Sales Op ́s Team
  • Will be in charge for create reports and provide visibility to the sales areas regarding D2C operation.
  • Focal point for analysis, data interpretation, 3PD ́s data integration among others.
  • Responsible for creating and defining internal processes in order to avoid financial losses.
  • Focal point for working on internal error investigations in order to mitigate errors.

Requirements

  • Bachelor ́s dree in Business Administration, Marketing, Economics, Production Engineering or related fields.
  • Operation Management, preferably experience in marketplaces, D2C and customer success areas.
  • Strong analytical skills and ability to interpret date to drive business decisions
  • Ability to manage multiple data and systems.
  • English Fluent/Advanced is mandatory. It is expected that around 50% of daily communication will be in English
  • Knowledge in Vtex, Tableu and Marketplace ́s Platforms is a differential.

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