Application Support Specialist

1 semana atrás


Blumenau, Santa Catarina, Brasil Mout'S Soluções Em Ti Tempo inteiro
Descrição da vaga
  • Develop preventive action plans if metrics fall short of Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), in alignment with operational Excellence Measures.
  • Maintain accurate system documentation while adhering to Sarbanes-Oxley (SOX) regulations.
  • Identify patterns in recurring incidents and initiate the Problem Management process.
  • Conduct comprehensive root cause analyses.
  • Utilize your expertise in PL/SQL to assist in data analysis, debugging, and query optimization to ensure efficient and accurate data processing.
  • Leverage MQTT knowledge to manage and troubleshoot message queuing telemetry transport systems, ensuring reliable and efficient data communication.
  • Maintain messaging integrations with Azure Service Bus and EventHub, ensuring data flows smoothly and securely across systems.
  • Utilize Datadog for logs and monitors analysis, identifying trends, performance issues, and potential areas of improvement.

Qualifications, Experience & Skills:

  • Proficiency in PL/SQL and strong experience in working with relational databases, writing complex queries, and optimizing database performance.
  • Solid understanding of MQTT protocols and experience in managing message queuing telemetry transport systems.
  • Experience with messaging integrations using Azure Service Bus and EventHub is a strong advantage.
  • Familiarity with Datadog for logs and monitors analysis, with the ability to derive actionable insights from monitoring data.
  • Working knowledge of ServiceNow and ITIL practices for incident, problem, and change management.
  • Understanding of Site Reliability Engineering (SRE) and Dev


  • Blumenau, Santa Catarina, Brasil Philips Tempo inteiro

    Job TitleProduct Support SpecialistJob DescriptionThis professional will be part of our Service Innovation Team in Software for Cardiology, being our main partner in guaranteeing the product lifecycle management through Design for Service.Your role:Lead the Service Readiness from inception to volume delivery of new products in the field, in adherence to...


  • Blumenau, Santa Catarina, Brasil Mout'S Soluções Em Ti Tempo inteiro

    Descrição da vagaAbout the PositionDo you have a passion for continuous improvement in business processes? Mouts is looking for a Change Management Process Specialist in RTR/TAX to join our Global Technology team. This role is essential in supporting change management for process changes from an end-to-end (E2E) perspective, including training support,...

  • Senior Support Analyst

    1 semana atrás


    Blumenau, Santa Catarina, Brasil Philips Tempo inteiro

    JOB DESCRIPTION Job TitleSenior Support AnalystJob DescriptionJob title:Senior Support AnalystYour role:This position gives you the opportunity to manage the deployment and customer satisfaction of IT solutions such as Advanced visualization (AV) and Artificial Intelligence (AI) for radiology, offered by the Philips Health IT division. These information...

  • Senior Support Analyst

    Há 16 horas


    Blumenau, Santa Catarina, Brasil Philips Tempo inteiro

    Job TitleSenior Support AnalystJob DescriptionJob title:Senior Support AnalystYour role:This position gives you the opportunity to manage the deployment and customer satisfaction of IT solutions such as Advanced visualization (AV) and Artificial Intelligence (AI) for radiology, offered by the Philips Health IT division. These information management solutions...


  • Blumenau, Santa Catarina, Brasil Mout'S Soluções Em Ti Tempo inteiro

    Descrição da vagaAbout the PositionAre you motivated by the prospect of continually improving business processes? Mouts is currently seeking a Change Management Process Specialist in OTC/PTP to join our Global Technology team, supporting one of our prestigious clients. In this role, you will play a crucial part in supporting change management for process...


  • Blumenau, Santa Catarina, Brasil Mout'S Soluções Em Ti Tempo inteiro

    Descrição da vagaAbout the PositionAre you driven by the belief that business processes can always be improved? If so, Mouts has an exciting opportunity for you. We are looking for a Change Management Process Specialist in SUPPLY, to join our Global Technology team, working with one of our key clients. This role is focused on supporting change management...


  • Blumenau, Santa Catarina, Brasil Mout'S Soluções Em Ti Tempo inteiro

    Descrição da vagaEntregamos soluções personalizadas que auxiliam nossos clientes, de maneira ágil e eficaz, na promoção da transformação digital de seus negócios. Acreditamos que a tecnologia é um agente de inovação, com o intuito de melhorar a vida das pessoas de forma descomplicada.Venha fazer parte da Mouts e ajudar a melhorar a vida de...


  • Blumenau, Santa Catarina, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vagaEntregamos soluções personalizadas que auxiliam nossos clientes, de maneira ágil e eficaz, na promoção da transformação digital de seus negócios. Acreditamos que a tecnologia é um agente de inovação, com o intuito de melhorar a vida das pessoas de forma descomplicada.Venha fazer parte da Mouts e ajudar a melhorar a vida de...


  • Blumenau, Santa Catarina, Brasil Mout'S Soluções Em Ti Tempo inteiro

    Descrição da vagaThe professional will support and maintenance SAP 4HANA;Responsible for overseeing the year round daily operations.Provides hands on leadership with special projects, installation and maintenance of the landscape collections.- Fluent EnglishDifferential:SAP BASIS experience

  • Cloud Operation Specialist

    1 semana atrás


    Blumenau, Santa Catarina, Brasil Philips Tempo inteiro

    Job Title: Cloud Operation Specialist - DatabasePhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are 80,000, wonderfully unique...

  • Technical Manager

    1 semana atrás


    Blumenau, Santa Catarina, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vagaMandatory: Advanced English (North America customer); Available for Campinas Region; To manage a team of 20 people; Strong Technical and ITL Knowledge; Crossarea skills/experience (Infra, Batch Jobs e monitoring); Pessoa que goste de operação e processos (o time não tem processos bem definidos); Crisis Management (War Rooms, Severity 0,...

  • Specialist Ux Designer

    1 semana atrás


    Blumenau, Santa Catarina, Brasil Philips International Tempo inteiro

    Philips is a diversified technology company, focused on improving people's lives through meaningful innovation. With a century of history and more than 450 innovative products and services, we are ready to meet today's challenges in healthcare by creating solutions that deliver better care to more people at a lower cost.You will work with others to...

  • English Language Teacher

    1 semana atrás


    Blumenau, Santa Catarina, Brasil Stars English School Tempo inteiro

    PLEASE READ BEFORE APPLYING*Role Description:Join us as a full-time (40hours) or part-time (20hours) English Teacher based in Blumenau, SC, where you'll embark on a journey of delivering captivating and educational English lessons.We provide full training but experience is desirableRequirements:Degree in Pedagogy, Letters, or Humanities (ongoing degrees...

  • Tech Lead

    1 semana atrás


    Blumenau, Santa Catarina, Brasil Mout'S Soluções Em Ti Tempo inteiro

    Descrição da vagaAbout the PositionDo you believe that every business process has room for improvement? Then we should talk Mouts has an open position for a Change Management Specialist within our Global Technology team, working with one of our esteemed clients. In this role, you will be instrumental in supporting users, communicating effectively with key...


  • Blumenau, Santa Catarina, Brasil Philips International Tempo inteiro

    Informatics Leader Latin America page is loaded Informatics Leader Latin America Apply locations Ciudad de Panama Blumenau time type Full time posted on Posted 6 Days Ago job requisition id Job TitleInformatics Leader Latin AmericaJob DescriptionThe Informatics Leader Latin America is accountable to drive end-to-end commercial strategy and execution for...


  • Blumenau, Santa Catarina, Brasil Philips Iberica Sau Tempo inteiro

    Job TitleInformatics Leader Latin AmericaJob DescriptionThe Informatics Leader Latin America is accountable to drive end-to-end commercial strategy and execution for Philips' Informatics portfolio across the LATAM region, ensuring market growth and customer satisfaction.Your Role: As the Informatics Leader for Latin America region, you will shape and execute...

  • Senior UX Designer

    1 semana atrás


    Blumenau, Santa Catarina, Brasil Philips International Tempo inteiro

    You will be part of the Design Team, understanding user needs and requirements linked to business opportunities and challenges and translating them into superior user experiences and attractive and usability focused design solutions for products, services, environments and communication.Your role: Lead analysis to form a relevant understanding of context...

  • Analista de Testes Junior

    1 semana atrás


    Blumenau, Santa Catarina, Brasil 0004 Clinical High Demand Tempo inteiro

    Job Title Analista de Testes Junior - Exclusiva PCD Job Description Você fará parte de uma equipe responsável por um ERP na área de saúde com grande reconhecimento no mercado nacional e internacional. O Philips Tasy vai além do cuidado do paciente e dos registros médicos, oferece também suporte administrativo e organizacional em toda a instituição...


  • Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga - Develop preventive action plans if metrics fall short of Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), in alignment with operational Excellence Measures. - Maintain accurate system documentation while adhering to Sarbanes-Oxley (SOX) regulations. - Identify patterns in recurring incidents and initiate the...

  • IT Support

    1 semana atrás


    Blumenau, Brasil Quattris Global Ltd Tempo inteiro

    **SOW**: Remote Hands Required / Circuit Testing **Tech must be fluent in English.** **Job Types**: Commission, Internship, Temporary, Contract, Part-time **Salary**: R$25.00 - R$35.00 per hour Application Question(s): - Do you have a console cable? **Experience**: - IT Netwoking: 2 years (required)

  • On-site Services Specialist

    3 semanas atrás


    Blumenau, Brasil Hitachi Energy Tempo inteiro

    **General Information**: In your role as an OSS Specialist, you will be responsible for delivering Desk Side Support to IT users, specifically handling IT issues that require physical intervention. Your duties will extend to aiding incident resolution through collaboration with various support teams and groups within the IT department. You will play a...


  • Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga About the Position Do you have a passion for continuous improvement in business processes? Mouts is looking for a Change Management Process Specialist in RTR/TAX to join our Global Technology team. This role is essential in supporting change management for process changes from an end-to-end (E2E) perspective, including training support,...

  • Senior Support Analyst

    1 semana atrás


    Blumenau, Brasil Philips Tempo inteiro

    JOB DESCRIPTION Job Title Senior Support Analyst Job Description Job title: Senior Support Analyst Your role: This position gives you the opportunity to manage the deployment and customer satisfaction of IT solutions such as Advanced visualization (AV) and Artificial Intelligence (AI) for radiology, offered by the Philips Health IT...

  • Senior Support Analyst

    1 dia atrás


    Blumenau, Brasil Philips Tempo inteiro

    Job TitleSenior Support AnalystJob DescriptionJob title:Senior Support AnalystYour role:This position gives you the opportunity to manage the deployment and customer satisfaction of IT solutions such as Advanced visualization (AV) and Artificial Intelligence (AI) for radiology, offered by the Philips Health IT division. These information management...


  • Blumenau, Brasil Philips Tempo inteiro

    JOB DESCRIPTION Job Title Senior Support Analyst Job Description Job title: Senior Support Analyst Your role: This position gives you the opportunity to manage the deployment and customer satisfaction of IT solutions such as Advanced visualization (AV) and Artificial Intelligence (AI) for radiology, offered by the Philips Health...


  • Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga About the Position Are you motivated by the prospect of continually improving business processes? Mouts is currently seeking a Change Management Process Specialist in OTC/PTP to join our Global Technology team, supporting one of our prestigious clients. In this role, you will play a crucial part in supporting change management for...


  • Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga About the Position Are you driven by the belief that business processes can always be improved? If so, Mouts has an exciting opportunity for you. We are looking for a Change Management Process Specialist in SUPPLY, to join our Global Technology team, working with one of our key clients. This role is focused on supporting change...


  • Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga Entregamos soluções personalizadas que auxiliam nossos clientes, de maneira ágil e eficaz, na promoção da transformação digital de seus negócios. Acreditamos que a tecnologia é um agente de inovação, com o intuito de melhorar a vida das pessoas de forma descomplicada. Venha fazer parte da Mouts e ajudar a melhorar a vida de...


  • Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga - The professional will support and maintenance SAP 4HANA; - Responsible for overseeing the year-round daily operations. - Provides hands-on leadership with special projects, installation and maintenance of the landscape collections. - Fluent English **Differential**: SAP BASIS experience

  • Tech Lead

    1 semana atrás


    Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga About the Position Do you believe that every business process has room for improvement? Then we should talk! Mouts has an open position for a Change Management Specialist within our Global Technology team, working with one of our esteemed clients. In this role, you will be instrumental in supporting users, communicating effectively with...

  • Service Manager

    2 semanas atrás


    Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga **Mandatory**: - Advanced English (North America customer); - Available for Campinas Region; - To manage a team of 20 people; - Strong Technical and ITL Knowledge; - Cross-area skills/experience (Infra, Batch Jobs e monitoring); - Crisis Management (War Rooms, Severity 0, 1 and 2), Performance monitoring and improvement (KPI, Incidents,...

  • Technical Manager

    3 semanas atrás


    Blumenau, Brasil Mout'S Soluções em TI Tempo inteiro

    Descrição da vaga **Mandatory**: - Advanced English (North America customer); - Available for Campinas Region; - To manage a team of 20 people; - Strong Technical and ITL Knowledge; - Cross-area skills/experience (Infra, Batch Jobs e monitoring); - Pessoa que goste de operação e processos (o time não tem processos bem definidos); - Crisis Management...

  • Cloud Operation Specialist

    3 semanas atrás


    Blumenau, Brasil Philips Tempo inteiro

    **Job Title**: Cloud Operation Specialist - Database Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully...

  • Global Product Specialist

    2 meses atrás


    Blumenau, Brasil Hitachi Energy Tempo inteiro

    **At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team...

  • English Language Teacher

    2 semanas atrás


    Blumenau, Brasil Stars English School Tempo inteiro

    **PLEASE READ BEFORE APPLYING!** **Role Description**: Join us as a full-time (40hours) or part-time (20hours) English Teacher based in Blumenau, SC, where you'll embark on a journey of delivering captivating and educational English lessons. We provide full training but experience is desirable! **Requirements**: - Degree in Pedagogy, Letters, or...


  • Blumenau, Brasil HITACHI ENERGY BRASIL LTDA. Tempo inteiro

    Description : At Hitachi Energy our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be...


  • Blumenau, Brasil Philips Tempo inteiro

    JOB DESCRIPTION Job Title Informatics Leader Latin America Job Description The Informatics Leader Latin America is accountable to drive end-to-end commercial strategy and execution for Philips' Informatics portfolio across the LATAM region, ensuring market growth and customer satisfaction. Your Role: As the Informatics Leader for Latin America...