Senior Account Manager Team Lead

1 semana atrás


São Paulo, São Paulo, Brasil Macarta Brazil Tempo inteiro

Macarta was founded in 2016 by a small team of hungry professionals with an eye for the future of e-Commerce.

Today, Macarta is one of the fastest growing companies in America, with 100+ employees around the globe and growing. Our business model consists of a full-service retail media agency, providing performance-driven management consulting to global brands.
Our brand partners include the likes of Disney, Nintendo, The North Face, 3M, Wrangler, Mattel and many more.

Macarta leans on years of deep sales channel management, content optimization, and advertising experience, leveraging proven technology to deliver increased revenue and profit for clients.

Our company headquarters are located in Denver with offices in San Diego, Mexico City and São Paulo. Macarta has been recognized for the last 2 years on Inc. 5,000's list of fastest growing companies.

Job Summary:
Responsible for managing and developing assigned accounts in a consultative and strategic manner.

As well as ensuring long-term relationships and identifying the main needs of each client, providing guidance and providing a correct approach to the internal operation, with the purpose of guaranteeing the business achievements of all of our clients.


What You'll Do Here:

Works together with account managers, to detect the client's particular needs and requirements, in order to achieve optimal account development;Develops and manages timelines, defines and tracks tasks, dependencies, priorities and milestones;Monitors budgets, establishes project plans and processes to avoid and/or resolve scope creep, budget overages or efficiency issues;Facilitates communication between internal teams and clients whenever necessary;Leadership of Account Manager Team, providing periodic feedbacks and guidance;Customer service – Maintains an excellent long-term relationship.

Develops of strategies to build loyalty and retention;Supervises and monitors the correct execution of processes and presentation of results to the client, ensuring that the necessary detailed information is provided and thus objectives are achieved and the objectives established in the agreement between the company and the client are met;Understands the commercial objective of our clients – deep diving and investigating their market, trends and target;Guides directly supervised teams by establishing performance goals, providing periodic and detailed feedback on labor performance, as well as coordinating meetings to achieve professional development objectives;Management of administrative processes;Fosters and promotes an empathetic and respectful culture between the Operations team and guarantees effective interaction between the different areas that make up Macarta, permeating this dynamic in a regional way in the projects and requirements that demand it;Tells the story behind customer KPIs, confidently interpreting trends and making recommendations based on Amazon digital marketing analytics;Requests monthly billing from customers.


We Need a Person With:
Have completed or in progress of Marketing degree or related fields;

Fluent English:

proficiency to discuss, write and carry out presentations;Analytical skills capable to identify and anticipate for opportunities, increasing customer profitability;Intermediate Excel to handle functions like Vlookup and pivot table etc;Strong problem-solving skills and capable to adapt to changing campaign requirements and client needs;Previous experience in account management or sales;5+ experience as people manager leading teams;Demonstrated experience managing teams in search and/or performance teams;Experience with Google Ads and Google Shopping;Extremely organized with keen attention to detail;Capable of self-managing and multi-tasking in a fast-paced environment;Ability to lead, motivate and develop teams, establishing a collaborative, high-performance work environment;Capable of working in a dynamic environment and handling multiple priorities.


What We Consider as a Plus:

Spanish language skills are a plus;Advanced Excel/Sheets skills;Experience with Workamajig or similar time/project management programs;Experience with Marketplace campaigns;Amazon Certifications;Certifications in Google Ads and Shopping.

#J-18808-Ljbffr
  • Epm Account Reconciliation

    1 semana atrás


    São Paulo, São Paulo, Brasil Account Manager Jr Tempo inteiro

    EPM Account Reconciliation - Consultor Fucional - Sênior**Informações adicionais**.

  • Team Lead

    1 semana atrás


    São Paulo, São Paulo, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    Are you looking for a new challenge in a fast-paced, innovative company?Are you eager to make a huge impact on Amazon's ability to drive revenues for its vendors?Come make history in Amazon's Retail TeamWe are looking for a dynamic and talented Manager to the Hubs Team.The Team Lead Account Management will be responsible for managing the Hubs Team, a KPI...

  • Operations Account Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil WebBeds Tempo inteiro

    Drive excellence in client management - become our Operations Account Manager:Job Title**:Operations Account ManagerDepartment:Customer ServicesLocation (primary):Sao Paolo, Brasil; Orlando, USAIn this role you willReporting to the Head of Global Operations Account Management, the Account Manager is a point of contact for internal and external escalations...

  • Senior Account Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil RedCloud Technologies Tempo inteiro

    About RedCloudRedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets.RedCloud's Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better...

  • Key Account Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil Monster Beverage Corporation Tempo inteiro

    We are looking for an adaptable Key Account Manager to join our growing team at Monster Beverage Corporation in São Paulo, SP.Growing your career as a Full Time Key Account Manager is an incredible opportunity to develop useful skills.If you are strong in planning, critical thinking and have the right attitude for the job, then apply for the position of Key...

  • Account Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil star clothings ltd Tempo inteiro

    Job brief:We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.Responsibilities: Serve as the lead point of contact for all customer account...


  • São Paulo, São Paulo, Brasil On Tempo inteiro

    Team for Career SiteCustomer ServiceIn shortAs an Account Services Senior Specialist, you will lead a team of Account Service Representatives that focus on our key accounts and field accounts. Part of your goal is to help us become the best sportswear company in the industry. With your experience, you will bring the necessary skills to work with accounts,...


  • São Paulo, São Paulo, Brasil On Tempo inteiro

    Team for Career SiteCustomer ServiceIn shortAs an Account Services Senior Specialist, you will lead a team of Account Service Representatives that focus on our key accounts and field accounts. Part of your goal is to help us become the best sportswear company in the industry. With your experience, you will bring the necessary skills to work with accounts,...

  • Account Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    Are you looking for a challenging career ?Are you adaptable, curious and persistent to achieve great results in a fast-paced, dynamic environment?Amazon team is looking for New Account Managers to join its team based in Sao Paulo, Brazil.Your role will be focused on contributing to new acquisition (50% of the time) through hunting, specifically...

  • Manager, Account Management

    1 semana atrás


    São Paulo, São Paulo, Brasil Adyen Tempo inteiro

    This is AdyenAdyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and...


  • São Paulo, São Paulo, Brasil Leanix Jobs Tempo inteiro

    Senior Customer Success Manager - Brazil BRL Ontem SAP LeanIX is looking for a Senior Customer Success Manager to join our growing team and guide customers through their journey with the company's suite of products. The Customer Success department is an integral team within SAP LeanIX, ensuring that our customers are not only retained but are empowered to...

  • Vip Account Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiro

    Our client, an important sports gaming house, is looking for a VIP Account Manager to join their team.As a VIP Account Manager, working from our premises in Sao Paolo, you will be responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them.Key Responsibilities Manage a portfolio of Key Account...

  • Key Account Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil Monster Energy Tempo inteiro

    The Key Account Manager (KAM) will manage all sales activities and relationship with Modern Trade accounts to increase top line sales, develop the category and lead Monster Bev Corp Portfolio to be the most relevant player in the industry. The Key Account Manager (KAM) will be accountable for volume, promotional activities, Monster Energy brands and category...


  • São Paulo, São Paulo, Brasil TikTok Tempo inteiro

    ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsAt TikTok, our people are humble, intelligent, compassionate and creative. We...

  • Team Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil Tiffany & Co. Tempo inteiro

    Job Title: Team Manager at Tiffany & Co.The Team Manager plays a crucial role in supporting the Store Manager in overseeing and developing the sales, operations, and security teams to meet and exceed sales targets and enhance the overall store experience at Tiffany & Co. When the Store Manager is unavailable, the Team Manager takes charge of store...

  • Sales Account Manager,

    1 semana atrás


    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    We are looking to hire a capable Sales Account Manager, Amazon to join our productive team at AMAZON in São Paulo, SP.Growing your career as a Full Time Sales Account Manager, Amazon is a great opportunity to develop excellent skills.If you are strong in emotional intelligence, cooperation and have the right initiative for the job, then apply for the...

  • B4B Account Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil Blueground Tempo inteiro

    We are looking for aB4B Account Manager- New Business to join our team in Sao Paulo. In this role, you will be responsible for building local strategic prospecting plans, sourcing new corporate opportunities , and conducting local sales meetings to close warm leads, all while being our boots-on-the-ground representative to enhance the partnership between...


  • São Paulo, São Paulo, Brasil Leanix Jobs Tempo inteiro

    SAP LeanIX is looking for a Senior Customer Success Manager to join our growing team and guide customers through their journey with the company's suite of products. The Customer Success department is an integral team within SAP LeanIX, ensuring that our customers are not only retained but are empowered to be successful.The ideal candidate will have a passion...

  • Account Manager

    1 semana atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil Digistore24 USA Tempo inteiro

    We are looking for a committed Account Manager able to maintain long-term, valuable relationships with our existing and potential clients. You will be the main point of contact for multiple assigned accounts and will be tasked with overseeing the continued development of business from the point of onboarding throughout the lifetime of the account on the...

  • Account Manager

    1 semana atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil Lastro Tempo inteiro

    We’re looking to hire an Account Manager to join Lastro. Lastro is a fast-growing VC-backed startup leading the development of artificial intelligence applications for B2B use cases, starting with Lais – an AI agent for real estate brokerages. Job Description The Account Manager will play a pivotal role in ensuring clients’ success, acting as the focal...