Manager, IT Services

3 semanas atrás

Brasil, BR LANDtech Tempo inteiro

Overview

We are looking for a Regional IT Services Manager to oversee technology operations and end-user support across Latin America. This role combines leadership, service excellence, and technical expertise to ensure reliable, secure, and efficient IT services for all employees in the region.


You will lead a team of IT professionals, coordinate regional initiatives, manage vendors, and act as the main liaison between local teams and global IT governance. The ideal candidate is a hands-on leader who can balance operational performance with strategic improvements.


Main Responsibilities

  • Manage the regional IT support function, ensuring service quality and user satisfaction.
  • Guide, develop, and motivate the local IT support teams across multiple sites.
  • Supervise incident, request, and change management processes to guarantee service continuity.
  • Partner with global IT leaders to deploy new systems, tools, and infrastructure upgrades.
  • Manage supplier contracts, hardware and software procurement, and related budgets.
  • Maintain compliance with corporate and regulatory IT standards, audits, and security controls.
  • Track key performance indicators and implement actions to optimize service delivery.
  • Promote collaboration, knowledge sharing, and innovation within the IT organization.


Qualifications

  • Degree in Information Technology, Computer Science, or a related area.
  • 8+ years of professional experience in IT operations, with at least 3 in a leadership capacity.
  • Proven background in managing regional or multi-site IT environments.
  • Solid understanding of infrastructure, end-user computing, networking, and identity management.
  • Experience with ITSM processes and tools; ITIL certification is desirable.
  • Strong communication and stakeholder management skills.
  • Knowledge of cybersecurity practices and compliance frameworks.
  • Fluent in English and able to operate effectively across cultures and time zones.
  • Availability for occasional travel within Latin America.


What We Offer

An opportunity to lead regional technology operations in a global environment that values innovation, collaboration, and continuous learning. You’ll play a key role in shaping how IT services support business growth and employee productivity.

  • SAP Project Manager

    Há 5 dias

    Brasil, BR Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to...

  • Regional Program Manager

    Há 6 dias

    Brasil, BR Tata Consultancy Services Tempo inteiro

    Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing...

  • IT Sales Director Ventas TI Software

    Há 5 dias

    Brasil, BR Reclutamiento It Tempo inteiro

    ¿Quiénes Somos?Una de las empresas líderes en Soluciones de Gestión de Servicios TI en Latinoamérica; Realizamos algunas de las integraciones tecnológicas más innovadoras del mercado, nos enfocamos en ITSM, MDM, CMDB, Seguridad de la información, protección de datos y otras. Hemos crecido año con año y buscamos para nuestro equipo en Brasil...

  • Change Manager

    1 semana atrás

    Brasil, BR Tata Consultancy Services Tempo inteiro

    Join one of the biggest IT Services companies in the world! Here you can transform your career!Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our...

  • IT Product Coordinator

    2 semanas atrás

    Brasil, BR OPPO Tempo inteiro

    About usOPPO was founded in 2004 and is one of the global leaders in smart device innovation.OPPO's footprint extends to more than 70 countries and regions, with over 300,000 sales outlets and 3,300 official service centers, where it employs more than 40,000 people dedicated to creating a better life for customers around the world through smarter products...

  • Project Manager

    Há 5 dias

    Brasil, BR Aditi LATAM Tempo inteiro

    Join Aditi Consulting as a Project Manager!Elevate your career as a Project Manager and become part of a dynamic, innovative team at Aditi Consulting.Our proven success in deploying top-tier professionals has earned us recognition among America’s fastest-growing companies.As we continue to expand, this is your opportunity to lead impactful global projects,...

  • Mainframe Manager

    Há 5 dias

    Brasil, BR Georgiatek Systems Inc. Tempo inteiro

    Job Title: Mainframe ManagerRemoteJob OverviewWe are seeking an experienced Mainframe Manager to lead and oversee complex mainframe initiatives, ensuring successful project delivery and seamless integration with business operations. This role requires deep technical expertise in IBM Mainframe environments combined with strong project management, stakeholder...

  • Human Resources Manager

    Há 6 dias

    Brasil, BR Tech Mahindra Business Process Services Tempo inteiro

    Key Job outcomes:· To manage and support hire to retire employee lifecycle· On boarding and InductionExperience working in the BPO industry· Employee Engagement & Employee Retention Practices· Understanding of C&B / Payroll· Time and Attendance managementBrazilian Federal and State laws· Strong exposure and expertise to guide clearly on employee state...

  • SAP MM Consultant

    Há 5 dias

    Brasil, BR WÜRTH IT BRASIL Tempo inteiro

    Hello, candidate :)About Us: Würth IT, a dynamic and forward-thinking IT organization within the Würth Group, is growing its team in Brazil. We are looking for dedicated professionals to join us as part of our global network, working together to deliver cutting-edge IT solutions that enhance security, efficiency, and reliability. As a member of the Würth...

  • SAP Finance

    Há 5 dias

    Brasil, BR WÜRTH IT BRASIL Tempo inteiro

    Hello, candidate :)About Us: Würth IT, a dynamic and forward-thinking IT organization within the Würth Group, is growing its team in Brazil. We are looking for dedicated professionals to join us as part of our global network, working together to deliver cutting-edge IT solutions that enhance security, efficiency, and reliability. As a member of the Würth...