Account Director Mobile Identity

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At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip's platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

We're seeking a Product Sales Expert (PSE)—a key individual contributor responsible for driving regional growth of a specific product or product group. In this role, you will translate company strategy into actionable go-to-market plans, enable sales teams with the right product expertise, and engage directly with customers to accelerate adoption and revenue. For this position, strong experience in Mobile Identity is essential, as you will work closely with this product line to ensure successful market penetration and business growth.

• Own regional execution & growth: Build and run the regional business plan for your product(s) with clear revenue and margin targets.
• Enable and sell: Train and support sellers, jump into strategic cycles, and negotiate independently end to end when needed.
• Mobile Identity focus: Drive solutions, with working knowledge of number portability and security processes.
• Work with MNOs: Engage mobile network operators and ecosystem partners to craft offers, integrations, and joint GTM motions.
• Be the product champion: Stay on top of features, benefits, competitive moves, and market trends—be the region's go-to expert.
• Close the loop with HQ: Channel customer and competitor insights to HQ teams (PSMs, Product, PMM) to influence roadmap, packaging, and positioning.
• Align to scale: Partner with HQ so product strategies ladder up to overall regional sales objectives.

Must-haves

• Proven selling experience (Product Sales, Sales Engineering, Solutions, or similar) with measurable impact on revenue.
• Mobile Identity background: Hands-on experience selling/implementing identity solutions with operators (e.g., number verification, KYC, fraud/SIM-swap), understanding number portability and security processes.
• MNO experience: Comfortable navigating the mobile operator commercial and technical ecosystem (stakeholders, partnerships, co-sell motions).
• Independent negotiation: Capable of running complex, multi-stakeholder deals on your own when required.
• Stakeholder management & communication: Effective bridge between regional sales and global PSM/Product/PMM teams.

Nice-to-haves

• GTM strategy: Ability to design and execute a regional GTM (account prioritization, motions, channels, pricing/packaging).
• A track record selling identity solutions into banks, fintechs, wallets, super apps, e-commerce, ride-hailing, or other high-verification industries.
• Multi-country regional experience and partnerships with carriers/operators.

• Health Insurance 100% covered by Infobip
• Dental Insurance
• Life Insurance
• Commuting Allowance (parking slot or Uber)
• Meal Voucher
• Gympass
• Childcare Assistance

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

• Seniority level: Associate
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting and Software Development