LATAM Payments Manager

3 semanas atrás

São Paulo, São Paulo, Brasil Sporty Group Tempo inteiro

Join to apply for the LATAM Payments Manager role at Sporty Group.

Sporty Group, in partnership with some of the world's greatest Champions including Real Madrid FC, Michael Essien, and Eder Militao, is looking for talented individuals to join the 'Top Ranked Fastest Growing and Most Successful Online Gaming Brand in the World'. Our brands include SportyBet, SportyTV, Sporty.com, Football.com, and the recently launched SportyFM. We are committed to innovation and providing exclusive sports content.

As we expand, we aim to build the world's premier platform for everyday entertainment.

About The Role

We are seeking an experienced LatAm Payments Manager to oversee payment operations in Latin America (currently Brazil and Mexico). Your focus will be on transaction monitoring, operational efficiency, and improving payment performance. You will act as the main contact for local third-party payment providers and collaborate with internal teams to ensure compliance and resolve issues.

What you'll be doing
  • Manage and optimize end-to-end payment processes including deposits, withdrawals, refunds, reconciliations, and customer support
  • Coordinate with local payment providers and banks to ensure high-quality service and resolve complex transaction issues
  • Monitor transactions in real-time to detect and respond to suspicious or fraudulent activities, including handling customer queries
  • Evaluate and improve payment workflows to enhance speed, reduce costs, and minimize errors
  • Analyze customer payment behavior to suggest new payment methods or improvements
  • Lead operational enhancements through new workflows, SOPs, and automation
  • Oversee the integration of new payment technologies with minimal disruption
  • Ensure compliance with relevant regulations and update policies accordingly
  • Be available for emergency responses during system downtimes or critical issues
What you'll bring
  • Bachelor's degree in Finance, Business, Risk Management, or related field
  • 3–5 years of experience in payment or financial operations within fintech, e-commerce, or related sectors
  • Fluent in English; proficiency in Portuguese and/or Spanish is a plus
  • Deep understanding of payment systems and funds flows
  • Experience with payment gateways and PSPs; transaction monitoring is advantageous
  • Strong analytical skills and data interpretation abilities
  • Excellent communication and interpersonal skills
  • Ability to lead projects and manage multiple priorities in a remote, fast-paced environment
What's In It For You

Sporty is a remote-first company committed to sustainability. Benefits include a competitive salary with performance bonuses, 28 days paid leave, flexible working hours, referral and flash bonuses, top-tier equipment, annual retreats, and personalized support. We are dedicated to accessible recruitment and welcome any accommodations needed during the process.

Your Move

If you're excited about this role, we encourage you to apply—even if you don't meet every requirement. We value diverse perspectives that drive innovation and growth. Applications are reviewed promptly, and you will be contacted within 48 hours.

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