
Customer Experience Specialist
1 semana atrás
REQUISITOS
- Experiência prévia em Customer Success ou Atendimento a Clientes Premium, de preferência em educação executiva, consultoria ou programas de mentoria.
- Excelente comunicação oral e escrita, com habilidade para construir relacionamento de confiança e proximidade.
- Capacidade analítica para interpretar métricas de engajamento, satisfação e retenção, propondo ações corretivas. (hurn, NPS, engajamento, LTV, etc).
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