Customer Experience Specialist

Há 4 dias


Curitiba, Paraná, Brasil beBeeEfficiency Tempo inteiro R$35.425 - R$64.550
Key Position Summary

This role requires a dedicated professional who can ensure seamless customer experiences and maintain high levels of efficiency.

  • Maintain efficient login processes for customers.
  • Resolve customer tickets promptly within agreed service level agreements.
  • Adhere to strict quality standards, including voice tone, accent, and technical monitoring.
  • Ensure positive customer interactions through First Call Resolution and minimized average handling times.

Responsibilities also include updating worklogs, adhering to shift escalation procedures, and contributing to knowledge base updates and personal development initiatives.



  • Curitiba, Paraná, Brasil beBeeCustomerExperience Tempo inteiro R$16.384 - R$65.536

    As a customer experience expert, you will be responsible for delivering exceptional customer service to clients in Tabas Apartments.Key Responsibilities:Monitor and analyze customer orders to identify areas of improvement;Evaluate the performance of internal and external collaborators to ensure high standards are met;Develop strategic insights to drive...


  • Curitiba, Paraná, Brasil beBeeCustomer Tempo inteiro R$60.000 - R$99.900

    Customer Service ExpertOur ideal candidate will excel in building long-lasting relationships with customers, providing exceptional service that inspires loyalty and trust.Key Responsibilities:Deliver personalized support to customers, ensuring their needs are met and exceeded.Partner with internal teams to resolve customer complaints and concerns...


  • Curitiba, Paraná, Brasil beBeeCustomerSuccess Tempo inteiro R$56.984 - R$92.873

    Job Title:Customer Success SpecialistKey Responsibilities:Deliver exceptional self-service customer experiences.Identify opportunities for growth and mitigate potential risks by monitoring customer interactions.Respond promptly to inquiries and requests from self-service customers.Collaborate with colleagues to enhance self-service capabilities.Analyze data...


  • Curitiba, Paraná, Brasil beBeeCustomerSupport Tempo inteiro R$15.000 - R$27.500

    Job Summary: We are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing effective technical support to clients and ensuring their queries are resolved in a timely and professional manner. Key Responsibilities:- Provide technical support to clients...

  • Customer Experience Expert

    2 semanas atrás


    Curitiba, Paraná, Brasil Worldline Tempo inteiro

    Customer experience expertThis is WorldlineWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every...


  • Curitiba, Paraná, Brasil beBeeSpecialist Tempo inteiro R$104.680 - R$128.840

    Job Title: User Experience Specialist Demonstrates expertise in user-centered design principles with a focus on creating seamless experiences.Familiarity with Agile methodologies and UX maturity levels is an advantage.Requirements:Demonstrates behaviors across multiple roles, including senior leadership positions.Has an in-depth understanding of business...


  • Curitiba, Paraná, Brasil Atrium Educação Tempo inteiro

    REQUISITOS - Experiência prévia em Customer Success ou Atendimento a Clientes Premium, de preferência em educação executiva, consultoria ou programas de mentoria. - Excelente comunicação oral e escrita, com habilidade para construir relacionamento de confiança e proximidade. - Capacidade analítica para interpretar métricas de engajamento,...


  • Curitiba, Paraná, Brasil Netvagas Tempo inteiro

    O que BuscamosEstar cursando graduação em áreas como Administração, Marketing, Comunicação, Relações Públicas ou afins.Vontade de aprender e crescer na área de Customer Experience.Habilidade de comunicação e proatividade.Empatia e um genuíno interesse em ajudar as pessoas.Organização e atenção aos detalhes.Estamos procurando um(a)...


  • Curitiba, Paraná, Brasil Wise Group Tempo inteiro

    O que Buscamos Estar cursando graduação em áreas como Administração, Marketing, Comunicação, Relações Públicas ou afins. Vontade de aprender e crescer na área de Customer Experience. Habilidade de comunicação e proatividade. Empatia e um genuíno interesse em ajudar as pessoas. Organização e atenção aos detalhes. Estamos procurando um(a)...


  • Curitiba, Paraná, Brasil beBeeRetention Tempo inteiro R$52.000 - R$78.000

    Customer Retention ProfessionalAbout the Role:The ideal candidate will have excellent communication skills, be detail-oriented, and have a strong understanding of customer relationships.We are seeking a skilled professional to develop and implement retention strategies that increase customer loyalty and satisfaction. The successful candidate will build...