La Services and Innovation Product Line Manager
Há 3 dias
Imagine what the possibilities are. Then create them.
- São Paulo - SP_
At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home
All about the role:
At Electrolux, we have five global product lines: Fabric Care, Dish Care, Food Preparation, Food Preservation, and Home Comfort. Within each product line, the Product Line teams are responsible for developing product portfolios to boost our brands, create competitive advantages, and grow the business. They are dedicated, client-centered and dynamic teams, working closely across functions to deliver relevant consumer experiences to global and local markets.
What you'll do:
As a Product Line Manager, you will be responsible for contributing to and driving product line strategy for spare parts, accessories, consumables, services and additional offers to consumers, coordinating related activities across functions in Latin America. If you have an analytical profile, are passionate about consumer experiences, and you feel you can inspire and influence with your words and actions, this is the opportunity you've been waiting for Help Electrolux shape living for the better, and we'll help you reach new heights.
In detail, you will:
- Manage P&L strategy for spare parts, accessories, consumables, services and additional offers to consumers during the Ownership phase (post-purchase), building partnerships and new business models for new service development;
- Grow revenue and drive profitable growth through Aftermarket sales in all channels, expanding Ownership Solutions (OS) offer with differentiated Generation Plan for new Services and Innovation portfolio;
- Manage research plans to understand consumer needs, working together with IT teams to define data sources and collection strategies and using data analysis tools to elaborate action plans;
- Deliver outstanding branded user experience during the Ownership phases, building direct consumer relationships to drive engagement and brand loyalty;
- Drive Electrolux's Connected Appliances and Services strategy to further enhance consumer experience, defining the requirements and KPIs alongside with the functional owners for each Ownership Solutions phase;
- Support activities on local markets to ensure the successful activation of Ownership Solutions initiatives, through local KPIs elaboration and analysis;
- Lead specification of the product experience brief alongside other Product Line managers and different business areas at early stages of product development, driving and designing onboarding programs and planning consumer interactions;
- Manage strategy for handling consumer inputs through social media and consumer reviews;
- Participate in global projects related to the area, staying informed of consumer experience trends, tools and competitors and sharing best practices.
As part of the culture of continuous improvement, you will be involved in Lean Thinking projects and activities (EMS/C2W).
Who are you:
You have:
- Bachelor's degree in Administration or Marketing;
- Strong, solid experience with Product Line management;
- Experience with team management and leadership;
- Experience with services;
- Experience with project management and disruptive innovation models;
- Experience with ecosystem models;
- Advanced English.
Where you'll be:
You will be based at the São Paulo office, the center of Electrolux Sales and Marketing operations in Brazil and the workplace of collaborators who are driven by the creation of value along the steps of the Consumer Journey. Benefits include:
- Flexible work hours/hybrid work environment;
- Discounts on our award-winning Electrolux products and services;
- Family friendly benefits;
- Insurance policy plan;
- Extensive learning opportunities and flexible career path.
As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.
Find out more:
Electrolux Group
Electrolux Latin America
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