Application Support Analyst

5 meses atrás


Sao Paulo, Brasil OMP Tempo inteiro

As an Application Support Analyst, you **solve customer tickets** that come in via your first-line colleagues. As a specialist in a specific area of our planning solution, you address problems that require more technical knowledge.

You are responsible for:

- Making your customers' day by **providing solutions** for the challenging problems they experience.
- **Taking ownership of the problems assigned to you **and communicating the implemented solution to your customer.
- Finding the most suitable solution using your acquired **technical knowledge and specific expertise**.
- **Updating Customer Services knowledge base** to ensure our expertise gets documented.
- **Maintaining a strong network within your team and the company** to find the optimal solution for your customer.
- **Balancing your time, priorities, and incoming tickets** while always keeping an overview.



  • Sao Paulo, Brasil Cognizant Tempo inteiro

    Application Support Analyst (L2) Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday...


  • Sao Paulo, Brasil Cognizant Tempo inteiro

    Application Support Analyst (L2) Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving...

  • Application Support Analyst

    4 semanas atrás


    Sao Paulo, Brasil Cognizant Tempo inteiro

    Application Support Analyst (L2) Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving...


  • Sao Paulo, Brasil Cognizant Tempo inteiro

    Application Support Analyst (L2) Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday...


  • Sao Paulo, Sao Paulo, Brazil Cognizant Tempo inteiro

    Application Support Analyst (L2) Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday...


  • Sao Paulo, Brasil Cognizant Tempo inteiro

    Application Support Analyst (L3) Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving...


  • Sao Paulo, Brasil Cognizant Tempo inteiro

    Application Support Analyst (L3) Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving...


  • Sao Paulo, Brasil Cognizant Tempo inteiro

    Application Support Analyst (L3) Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday...


  • Sao Paulo, Sao Paulo, Brazil Cognizant Tempo inteiro

    Application Support Analyst (L3) Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday...


  • São Paulo, São Paulo, Brasil Omp Belgium Tempo inteiro

    Key ResponsibilitiesAs a skilled Application Support Analyst, you will be responsible for resolving customer issues that require technical expertise. Your primary goal is to provide timely and effective solutions to ensure customer satisfaction.Key SkillsTechnical problem-solving skillsExcellent communication and customer service skillsAbility to work...


  • São Paulo, Brasil OMP Tempo inteiro

    Your challenge "> Your team As our new Application Support Analyst, you’ll be part of the Customer Services team. Customer Services watches over business continuity. Our team solves issues before they turn into problems and ensures flawless maintenance and upgrades. Thanks to our hotline user support, documentation, and long-term application...


  • Sao Paulo, Brasil Cognizant Tempo inteiro

    Application Support Analyst (L3) Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday...


  • Sao Paulo, Brasil Cognizant Tempo inteiro

    Application Support Analyst (L3) Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving...


  • Sao Paulo, Brasil Cognizant Tempo inteiro

    Application Support Analyst (L3) Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving...


  • Sao Paulo, Brasil Cognizant Tempo inteiro

    Application Support Analyst (L3) Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday...


  • Sao Paulo, Sao Paulo, Brazil Cognizant Tempo inteiro

    Application Support Analyst (L3) Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday...


  • Sao Paulo, Brasil OMP Tempo inteiro

    São Paulo, Brazil We are OMP, a game changer that optimizes supply chains of the world’s leading companies with our very own smart software and services. Are you passionate about solving complex problems? Do you have the analytical mind and technical skills to get there? And are you eager to communicate your solution to our customers to make their...


  • Sao Paulo, Brasil Cognizant Tempo inteiro

    Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities...


  • Sao Paulo, Brazil, Sao Paulo, Brazil Cognizant Tempo inteiro

    Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities...


  • São Paulo, São Paulo, Brasil OMP Tempo inteiro

    About the RoleWe are seeking a highly skilled and experienced Application Support Analyst to join our Customer Services team at OMP. As a key member of our team, you will play a critical role in ensuring the smooth operation of our business continuity processes.Your Key ResponsibilitiesProvide technical support and troubleshooting services to our customers...