Learner Success Manager

6 meses atrás


Sao Paulo, Brasil WSN Brazil Tempo inteiro

**Job Information**:
Department Name
- WSN BrazilWork Experience
- 05-07 yearsCity
- São PauloState/Province
- Sao PauloCountry
- BrazilZip/Postal Code
- 01000-000Functional Area
- eLearningIndustry
- Education**Mission**: Accelerating economic development in emerging economies through high-value job creation Objectives: Enabling the creation of 10M jobs and placement of 25M by 2030 across 20-25 emerging economies

Wadhwani Foundation is a not-for-profit with the primary mission of accelerating economic development in emerging economies by driving large-scale job creation through entrepreneurship, innovation and skills development. Founded in 2000 by Silicon Valley entrepreneur, Dr. Romesh Wadhwani, today the Foundation is scaling impact in 25 countries across Asia, Africa, and Latin America through various Initiatives. More details on the various programs at the end of the document.

Wadhwani Foundation is looking for experienced individuals from Skilling ecosystem for the position of Program Manager. This position will be responsible to delivery effective and sustainable projects through partnerships with institutions and employers to achieve mission of the foundation. Additional responsibility would be to monitor results including jobs obtained by the students that are trained from various partners.

**Requirements**:
**Key Responsibilities**:

- Design, plan, and implement educational projects from inception to completion, ensuring they are completed on time, and achieving their objectives.
- Manage the day-to-day operational aspects of the educational projects, including resources, risks, and issues.
- Coordinate with a diverse team of educators, administrators, and support staff to ensure smooth project execution and student satisfaction.
- Drive student engagement and success strategies, focusing on improving student retention and promoting graduation.
- Develop and maintain relationships with all stakeholders, including students, facultys, administrators, and partners.
- Regularly review and report on project progress, proposing adjustments as needed to ensure success.
- Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Provide learning facilitation for direct-to-students or direct-to-faculty batches, if and when required. This includes conducting seminars, workshops, and individual guidance sessions as needed.

**Qualifications**:

- Bachelor’s degree in Education, Business Administration, or a related field; Master’s degree preferred.
- Proven experience as a Program Manager or Project Manager, preferably within the educational sector.
- Experience in managing large-scale projects with multiple stakeholders.
- Strong leadership skills, with a proven track record of driving teams towards success.
- Excellent communication, interpersonal, and negotiation skills.
- Proficient in project management software tools, methodologies, and best practices.
- Familiarity with educational regulations and standards.
- Exceptional problem-solving, strategic thinking, and decision-making skills.
- Ability to work under pressure, prioritize tasks and manage multiple projects simultaneously.
- Commitment to promoting diversity, equity, and inclusion in the educational environment.
- Updated with the latest methodologies, and research within Ed tech and training domain.
- Advanced English

**Benefits**:

- 100% Remote


  • Program Manager

    2 meses atrás


    São Paulo, Brasil Wfnen Tempo inteiro

    Mission : Accelerating economic development in emerging economies through high-value job creation. Objectives: Enabling the creation of 10M jobs and placement of 25M by 2030 across 20-25 emerging economies. Wadhwani Foundation is a not-for-profit with the primary mission of accelerating economic development in emerging economies by driving large-scale job...


  • São Paulo, Brasil Catho Online Ltda. - BR - Manager Tempo inteiro

    As a Customer Success Manager, you will be responsible for preserving and growing subscription renewals for our customers. You will accomplish this by driving adoption, educating our customers on product and service offerings, demonstrating value, focusing on growing relationships, and by acting as their champion within Dynatrace. You will also highlight...

  • Customer Success Manager

    3 semanas atrás


    São Paulo, Brasil Clarivate Tempo inteiro

    We are looking for an energetic Customer Success Manager (CSM) to join our global Customer Success team! The Customer Success Manager serves a critical role to retain Clarivate's current business, identify and mitigate risk and support the growth of key customers. You will work proactively with Customers and will help drive value derived from the Clarivate...


  • São Paulo, Brasil Prove Tempo inteiro

    Sr. Customer Success Manager, BrazilSummaryProve is seeking a Sr. Customer Success Manager to lead our Brazil market, responsible for managing and nurturing post-sale relationships, ensuring customer satisfaction, and driving success through tailored engagement strategies. The Sr. Customer Success Manager oversees the customer retention process by acting as...

  • Customer Success Manager

    3 semanas atrás


    SAO PAULO, Brasil mazzatech Tempo inteiro

    Resumo do Trabalho: O Customer Success Manager é responsável por construir e manter um forte relacionamento com os clientes existentes e ser o ponto focal de experiencia (ongoing) para as contas em sua carteira, buscando garantir a satisfação, retenção e sucesso destas empresas com o uso de nossas soluções. Atua como intermediário entre o cliente e...


  • São Paulo, Brasil Vistex Tempo inteiro

    Titulo da Vaga: Customer Success ManagerNome da Empresa: VistexLocalização: São Paulo – SPDescrição da Vaga: We are looking for a creative, inspiring, and seasoned Customer Success Manager (CSM) who can independently manage and help grow clients in North America. As a CSM, reporting into the Director of Customer Success, you will work...


  • Sao Paulo, Brasil Khan Academy Tempo inteiro

    **ABOUT KHAN ACADEMY** **OUR COMMUNITY** Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity,...


  • Sao Paulo, Brasil Salesforce Tempo inteiro

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Customer Success Manager

    2 meses atrás


    São Paulo, Brasil dynaTrace software GmbH Tempo inteiro

    As a Customer Success Manager, you will be responsible for preserving and growing subscription renewals for our customers. You will accomplish this by driving adoption, educating our customers on product and service offerings, demonstrating value, focusing on growing relationships and by acting as their champion within Dynatrace. You will also highlight...


  • São Paulo, Brasil Zendesk, Inc. Tempo inteiro

    By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.Job DescriptionAs a Customer Success Manager in the Global Scaled Customer Success organization, your responsibility is to work nimbly across different sizes and segments of...


  • Sao Paulo, Brasil G4 Educação Tempo inteiro

    "Somos o _**_G4 Educação_**_, somos A Evolução da Escola de Negócios’’_ - O G4 é o lugar onde as pessoas trabalham duro para fazer do Brasil o país da prosperidade. O lugar que já gerou centenas de milhares de novos empregos por meio de seus alunos e que vai gerar pelo menos 1 milhão até 2030. Encaramos o empreendedorismo como a maior...

  • Customer Success Manager

    5 meses atrás


    Sao Paulo, Brasil Software AG Tempo inteiro

    Our story goes beyond technology. We put people first - employees, customers, and partners. We build strong teams and cultivate relationships that last. We provide incomparable products, solutions, services, and technical excellence for our customers. We are a team of over 5,000 colleagues across 70+ countries who value inclusion, integrity, and innovation....


  • Sao Paulo, Brasil Carbigdata Tempo inteiro

    Pessoa Customer Success Manager Pleno A Carbigdata é uma empresa de Bigdata Analytics focada no segmento de veículos. Com soluções inovadoras e uma cultura customer-centric muito forte, buscamos profissionais comprometidos para cuidar bem dos nossos clientes e garantir que eles tenham grandes resultados sempre. Importante para essa posição: -...

  • Customer Success Manager

    3 semanas atrás


    São Paulo, São Paulo, Brasil AppsFlyer Tempo inteiro

    Seeking a seasoned Customer Success Manager to drive growth and retention for our flagship mobile advertising product. The ideal candidate will have a strong background in SAAS customer success, web marketing, and digital advertising.Develop deep business relationships with key clients to provide exceptional support and service.Stay up-to-date on product...


  • São Paulo, Brasil goFLUENT Group Tempo inteiro

    Olá, estamos em busca de um CSM (Customer Success Manager), que irá atuar na gestão de projetos e treinamentos corporativos.Responsabilidades:Gestão de múltiplas contas do Brasil - Responsável por onboarding, retenção e relacionamento com clientes; Construir relacionamentos de longo prazo com o cliente, fornecendo informações proativas para o...


  • São Paulo, Brasil SAP SE Tempo inteiro

    Enterprise Customer Success Manager (E-CSM) - SAP Academy for Customer Success - Brazil (Hybrid)At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values...


  • São Paulo, Brasil Audens Group Tempo inteiro

    Customer Success ManagerOur client is an EdTech multinational expanding operations in Brazil and South America. As a Customer Success Manager, you possess a deep-seated commitment to helping customers achieve their goals, going beyond retention efforts to ensure their sustained satisfaction. You understand large and medium size enterprises and can manage...

  • Customer Success Manager

    2 meses atrás


    São Paulo, Brasil Dynatrace Tempo inteiro

    As a Customer Success Manager, you will be responsible for preserving and growing subscription renewals for our customers. You will accomplish this by driving adoption, educating our customers on product and service offerings, demonstrating value, focusing on growing relationships and by acting as their champion within Dynatrace. You will also highlight...

  • Customer Success Manager

    6 meses atrás


    Sao Paulo, Brasil Qlik Tempo inteiro

    **What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...

  • Customer Success Manager

    6 meses atrás


    Sao Paulo, Brasil S&P Global Tempo inteiro

    **About the Role**: **Grade Level (for internal use)**: 08 **About the Role**: Customer Success Manager **The Team**: A dynamic global team, focused on large global accounts. You are responsible for delivering a successful customer journey and touch points that create long term client engagement, driving product adoption, retention, user/usage growth and...