Medical Information Associate I

8 meses atrás


Sao Paulo, Brasil Thermo Fisher Scientific Tempo inteiro

Responds accurately and professionally to technical and medical information
- pharmaceutical or device products. Processes fulfillments and provides clinical
- trial information or after-hours on call support.- Analyzes caller’s questions to formulate an accurate and concise response

using client-approved resources and records inquiries and interactions in the
- appropriate databases following organizational, client and regulatory
- guidelines.- Identifies, records and triages adverse events and product complaints

according to organizational, client and regulatory guidelines and provides
- additional support (including follow up) as needed.- Maintains knowledge of project and corporate policies and procedures

including client products, SOPs, protocols, GCPs, and all applicable regulatory
- requirements.- Works with internal and external client contacts to resolve inquiries. As

needed, researches medical literature and drafts responses for such inquiries.- Provides administrative support as needed.



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