Customer Service

Há 4 dias


Sao Paulo, Brasil Agência Multiplan de Recrutamento e Gestão de Pessoas Tempo inteiro

**Descrição da Vaga: Customer Service**

**Empresa**: Multinacional de Produtos Importados

**Localização**: Belenzinho, São Paulo

**Remuneração**: Salário de R$ 3.000,00

**Sobre a Empresa**:
A Multinacional de Produtos Importados é uma empresa líder no setor, especializada na importação e distribuição de produtos de alta qualidade. Estamos comprometidos em proporcionar aos nossos clientes uma experiência excepcional, garantindo a satisfação do cliente em todos os níveis.

**Descrição da Vaga**:
**Responsabilidades**:

- Fornecer informações precisas sobre produtos, pedidos, prazos de entrega e políticas da empresa.
- Resolver reclamações e problemas dos clientes de maneira rápida e eficaz, buscando sempre a satisfação do cliente.
- Coordenar com outros departamentos, como logística e vendas, para garantir a resolução eficiente de problemas dos clientes.
- Manter registros precisos de todas as interações com os clientes e atualizar sistemas de CRM conforme necessário.
- Identificar oportunidades de melhoria no atendimento ao cliente e propor soluções para aumentar a eficiência e a satisfação do cliente.

**Requisitos**:

- Ensino Superior completo em áreas relacionadas, como Administração, Marketing ou áreas afins.
- Experiência prévia em atendimento ao cliente, preferencialmente em ambiente de e-commerce ou varejo.
- Excelentes habilidades de comunicação verbal e escrita em português.
- Capacidade de resolver problemas de forma eficiente e trabalhar sob pressão.
- Conhecimento básico de sistemas de CRM e pacote Office.
- Proatividade e habilidade para trabalhar de forma independente, bem como em equipe.

**Benefícios**:

- Salário competitivo de R$ 3.000,00.
- R$ 1.800,00 de Benefícios
- Oportunidade de crescimento e desenvolvimento profissional em uma empresa multinacional em expansão.

Tipo de vaga: Efetivo CLT

Salário: R$3.000,00 por mês

**Benefícios**:

- Vale-refeição
- Vale-transporte

Horário de trabalho:

- De segunda à sexta-feira
- Turno de 8 horas

Tipos de pagamento adicional:

- 13º salário
- Adicional de férias
- Hora extra


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