L1 / L2 Technical Support Consultant (Brazil)

2 meses atrás


Brasilia, Brasil SupportYourApp Tempo inteiro

**Passionate about the world of tech?**

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as an L1 / L2 Technical Support Consultant at a cutting-edge platform that offers blazing-fast integration of a robust user infrastructure, ensuring that businesses can deliver exceptional user experiences while focusing on growth and innovation. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

**What you will do**:

- Always be up-to-date with the cutting-edge technology
- Debug customer’s complex integrations and suggest solutions accordingly
- Work with different frontend and backend frameworks
- Analyze logs and narrow down issues
- Promote technical education among customers
- Be a go-to person on product's technical aspects
- Be the voice of the customer on every technical aspect

**What you need to succeed in this role**:

- Fluent English
- Proficiency with SDKs
- Familiarity with JavaScript frameworks
- Some understanding of backend frameworks
- Basic proficiency in SQL (knowledge of SQL is advantageous)
- Basic knowledge of HTML
- Experience with Postman Agent, including an understanding of the "Request & Response" cycle and response status codes

**Will be a great plus**:

- Familiarity with Yarn and npm
- Experience with Git and GitHub
- Knowledge of Single Sign-On (SSO) systems, e.g., Okta, and Azure AD
- Ability to navigate Developer's tools in Chrome, including Console, Network, and Application Storage tabs

**Benefits and Perks**:

- Flexible schedule;
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development

**Who we are**:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills

**DISCLAIMER



  • Brasilia, Brasil GIZ Brazil Tempo inteiro

    **Descrição**: About GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a German government company active in the field of international cooperation for sustainable development, with around 25,000 employees. GIZ has over 50 years of experience in a wide variety of areas, such as development and employment, energy and the...


  • Brasilia, Brasil GIZ Brazil Tempo inteiro

    **Descrição**: About GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a German government company active in the field of international cooperation for sustainable development, with around 25,000 employees. GIZ has over 50 years of experience in a wide variety of areas, such as development and employment, energy and the...


  • Brasilia, Brasil GIZ Brazil Tempo inteiro

    **Descrição**: About GIZ Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a German government company active in the field of international cooperation for sustainable development, with around 25,000 employees. GIZ has over 50 years of experience in a wide variety of areas, such as development and employment, energy and the...


  • Brasilia, Brasil Winged Recruitment Tempo inteiro

    Seeking a role where you can immerse yourself in the dynamic realm of technical support and kickstart your career journey? Winged Recruitment, a leading force in talent acquisition, is thrilled to present an exceptional opportunity crafted for aspiring Junior Technical Support Analysts. With our dedication to fostering innovation in remote work culture and...


  • Brasilia, Brasil SupportYourApp Tempo inteiro

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...

  • E T Consultant

    1 semana atrás


    Brasilia, Brasil IFC Systems Corporation Tempo inteiro

    **E T Consultant** **Job #**: - req26310**Organization**: - World Bank**Sector**: - Social Protection**Grade**: - EC1**Term Duration**: - 1 year 0 months**Recruitment Type**: - Local Recruitment**Location**: - Brasilia,Brazil**Required Language(s)**: - English, Portuguese**Preferred Language(s)**: - Spanish**Closing Date**: - 3/1/2024 (MM/DD/YYYY)...


  • Brasilia, Brasil RateGain Tempo inteiro

    **About RateGain**: Founded in 2004 and headquartered in India, RateGain Travel Technologies Limited (NSE,BSE: RateGain) is a provider of SaaS solutions and one of the world’s largest processors of electronic transactions and price points for travel and hospitality. It works in more than 100 countries with its 2,200+ customers—including 8 Fortune500...

  • E T Consultant

    1 semana atrás


    Brasilia, Brasil World Bank Group Tempo inteiro

    **Job #**: - req26310**Organization**: - World Bank**Sector**: - Social Protection**Grade**: - EC1**Term Duration**: - 1 year 0 months**Recruitment Type**: - Local Recruitment**Location**: - Brasilia,Brazil**Required Language(s)**: - English, Portuguese**Preferred Language(s)**: - Spanish**Closing Date**: - 3/1/2024 (MM/DD/YYYY) at 11:59pm...


  • Brasilia, Brasil VargasAndrews Tempo inteiro

    Please attach an English version of your CV. - The entire recruitment process will be communicated in English. - This is a full-time contractor role. - This role is available in LATAM and the Philippines. - The salary range is between US $2000 to US $2500 per month, all in **Summary of Primary Job Responsibilities**: - The **Senior Consultant** is...


  • Brasilia, Brasil SupportYourApp Tempo inteiro

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our **Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...

  • E T Consultant

    2 meses atrás


    Brasilia, Brasil IFC Systems Corporation Tempo inteiro

    **E T Consultant** **Job #**: - req21972**Organization**: - World Bank**Sector**: - Environment**Grade**: - EC2**Term Duration**: - 1 year 0 months**Recruitment Type**: - Local Recruitment**Location**: - Brasilia,Brazil**Required Language(s)**: - English and Portuguese**Preferred Language(s)**: **Closing Date**: - 4/22/2023 (MM/DD/YYYY) at 11:59pm...


  • Brasilia, Brasil World Health Organization Tempo inteiro

    **Grade***: NO-B **Contractual Arrangement***: Fixed-term appointment **Contract Duration (Years, Months, Days)***: One year, first year probationary period. Post of limited duration. **Job Posting***: Aug 4, 2023, 3:28:33 PM **Closing Date***: Aug 25, 2023, 4:59:00 PM **Primary Location***: Brazil-Brasilia **Organization***: PAHO/WHO Representation,...

  • E T Consultant

    2 meses atrás


    Brasilia, Brasil IFC Systems Corporation Tempo inteiro

    **E T Consultant** **Job #**: - req22085**Organization**: - World Bank**Sector**: - Economics**Grade**: - EC1**Term Duration**: - 1 year 0 months**Recruitment Type**: - Local Recruitment**Location**: - Brasilia,Brazil**Required Language(s)**: - Portuguese and English**Preferred Language(s)**: **Closing Date**: - 4/17/2023 (MM/DD/YYYY) at 11:59pm...

  • Lead Basis Consultant

    1 semana atrás


    Brasilia, Brasil Digitronic Tech Savvy Inc. Tempo inteiro

    Responsibilities Lead, mentor and support more junior consultants **Qualifications**: Has significant SAP Basis experience in a consulting environment Ability to lead teams to deliver successfully outcomes Has excellent communication skills Has experience of budget management Can own significant, complex assignment risks and identify and solve...

  • Technical Analyst

    Há 5 dias


    Brasilia, Brasil United Nations Development Programme (UNDP) Tempo inteiro

    **Job Identification** - 18264 **Locations** - Brasilia, Brazil**Posting Date** - 05/14/2024, 05:45 PM - 05/28/2024, 10:59 PM **Job Schedule** - Full time **Agency** - UNDP **Grade** - NPSA-9 **Vacancy Type** - National Personnel Service Agreement **Practice Area** - Management **Bureau** - Regional Bureau for Latin America and the...


  • Brasilia, Brasil IBM Tempo inteiro

    Introduction Your Role and Responsibilities As a Systems Services Representative you'll help drive customer satisfaction by providing exceptional technical support. As the primary technical interface to our clients, you will play a critical role in coordinating hardware and software support, as well as delivering operational services. Required Technical...


  • Brasilia, Brasil Red Hat Software Tempo inteiro

    About the job: The Red Hat Services Team is looking for an experienced software engineer to join us as a Red Hat Middleware Technical Account Manager in Brasilia, Brazil. In this role, you will provide architectural guidance and implementation consulting to customers for the Red Hat Middleware solutions portfolio. You will act proactively, with a critical...

  • E T Consultant

    2 meses atrás


    Brasilia, Brasil World Bank Group Tempo inteiro

    **Job #**: - req22085**Organization**: - World Bank**Sector**: - Economics**Grade**: - EC1**Term Duration**: - 1 year 0 months**Recruitment Type**: - Local Recruitment**Location**: - Brasilia,Brazil**Required Language(s)**: - Portuguese and English**Preferred Language(s)**: **Closing Date**: - 4/17/2023 (MM/DD/YYYY) at 11:59pm...

  • Production Support Staff

    2 meses atrás


    Brasilia, Brasil Tongues Translation Services LLC Tempo inteiro

    We are looking for a talented production support staff/computer operator to monitor and control our computer systems. As a production support staff, you will be responsible for handling the operation and following the defined processes to make sure the tasks are completed on time with the highest required quality. To ensure success as a production support...

  • Senior Political Adviser

    2 meses atrás


    Brasilia, Brasil Foreign & Commonwealth Office Tempo inteiro

    Job Description (Roles and Responsibilities) **Main purpose of job**: Lead for the Embassy on links with Congress and on analysis and reporting on developments in Brazilian politics (federal and state levels) and implications for UK. Support teams across the UK Network in Brazil to build the right political relationships to achieve their objectives across...