Customer Success Partner Senior Advisor

5 meses atrás


Sao Paulo, Brasil SAP Tempo inteiro

**We help the world run better**

**What you’ll do**

We are hiring a Customer Success Partner Senior Advisor to join our growing team and guide customers through their journey with the company’s suite of products. The Customer Success department is an integral team within LeanIX, ensuring that our customers are not only retained but are empowered to be successful.

This role will work closely with other teams not only within the Customer Success organization but also the opportunity to collaborate with the global sales, marketing, and product development teams.
- Responsible for the retention of Enterprise accounts (B2B) by ensuring continuous communication and relentless support and guidance.
- Ensure a successful and robust onboarding experience for all new Enterprise customers.
- Develop and expand customer accounts by driving product usage and increasing user base in customer accounts.
- Execute consulting projects with your customers.
- Translate customer feedback into product requirements.

**What you bring**
- 7+ years of experience in an internationally operating consulting company (B2B) for IT Management projects with direct customer interaction in IT organizations
- Experience in project management and project methods
- 2+ years working knowledge with Gainsight or Totango
- Strong computer science fundamentals are preferred.
- Exceptional Portuguese Language skills, English language skills, (Spanish skills a plus), especially technical vocabulary#LeanIX

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 393417 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.



  • Sao Paulo, Brasil Kyndryl Tempo inteiro

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

  • Customer Success Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil Salesforce, Inc. Tempo inteiro

    Unlock Customer Success with SalesforceAs a Customer Success Manager at Salesforce, Inc., you will be the primary point of contact for our largest and highest-profile customers. Your role will be to partner with assigned accounts, maintain a focus on the customer's business goals, and ensure they realize the maximum value from their Salesforce investment.Key...


  • Sao Paulo, Brasil Microsoft Tempo inteiro

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...

  • Customer Success Manager

    5 meses atrás


    Sao Paulo, Brasil Salesforce Tempo inteiro

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...


  • Sao Paulo, Brasil Genesys Tempo inteiro

    Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? Job Summary & Description - see below Job Title: gCSM Customer Success Manager Department & Team: Customer Success &...


  • Sao Paulo, Brasil Microsoft Tempo inteiro

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...

  • Customer Success Sênior

    5 meses atrás


    Sao Paulo, Brasil Intelipost Tempo inteiro

    Nossa **Área de Logistics** é responsável por conectar embarcadores e transportadores a uma rede de pontos de envio e retirada, simplificando a operação logística na primeira e última milha. Por aqui, você vai encontrar equipes de Transportes, Cross Docking, Gris, Planejamento, Expansão, Atendimento a PUDOs e Vendas. Se você curte desafios e é...

  • Customer Success Manager

    4 semanas atrás


    Sao Paulo, Brasil ODATA - An Aligned Data Centers Company Tempo inteiro

    Summary:Responsible for developing and implementing a customer strategy plan to support ODATA customers in Latin America, from signature of contract up to delivery of data center capacity and ongoing operations, promoting customer satisfaction and loyalty.Duties and Responsibilities:Oversee and orchestrate all aspects of service delivery on assigned customer...


  • Sao Paulo, Brasil Microsoft Tempo inteiro

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...


  • Sao Paulo, Brasil Microsoft Tempo inteiro

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...


  • Sao Paulo, Brasil Microsoft Tempo inteiro

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...

  • Customer Success Manager

    1 semana atrás


    São Paulo, São Paulo, Brasil ODATA - An Aligned Data Centers Company Tempo inteiro

    Job Title: Customer Success ManagerAt ODATA - An Aligned Data Centers Company, we are seeking a highly skilled Customer Success Manager to join our team. This role is responsible for developing and implementing a customer strategy plan to support ODATA customers in Latin America, from contract signature to delivery of data center capacity and ongoing...

  • Customer Success Manager

    4 semanas atrás


    São Paulo, São Paulo, Brasil ODATA - An Aligned Data Centers Company Tempo inteiro

    Job Summary:We are seeking a highly skilled Customer Success Manager to join our team at ODATA - An Aligned Data Centers Company. As a key member of our customer success team, you will be responsible for developing and implementing a customer strategy plan to support our customers in Latin America, from contract signature to delivery of data center capacity...

  • Customer Success Manager

    2 semanas atrás


    São Paulo, São Paulo, Brasil ODATA - An Aligned Data Centers Company Tempo inteiro

    Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team at ODATA - An Aligned Data Centers Company. As a key member of our customer success team, you will be responsible for developing and implementing customer strategy plans to support our customers in Latin America, from contract signature to delivery of data center capacity...

  • Customer Success Manager

    2 semanas atrás


    São Paulo, São Paulo, Brasil ODATA - An Aligned Data Centers Company Tempo inteiro

    Customer Success ManagerAt ODATA - An Aligned Data Centers Company, we are seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for developing and implementing a customer strategy plan to support our customers in Latin America, from contract signature to delivery of data...


  • São Paulo, São Paulo, Brasil Zendesk Tempo inteiro

    At Zendesk, we're seeking a seasoned professional to join our Professional Services team as a Customer Success Specialist. In this role, you'll play a crucial part in ensuring our customers successfully implement and optimize their Zendesk instances. Your key responsibilities will include serving as a trusted advisor and key partner for customers throughout...


  • Sao Paulo, Brasil Amazon AWS Services Brazil Ltd Tempo inteiro

    5+ years of developing, negotiating and executing business agreements experience - 5+ years of professional or military experience - Bachelor's degree - Experience developing strategies that influence leadership decisions at the organizational level - Experience managing programs across cross functional teams, building processes and coordinating release...

  • Customer Success Manager

    4 meses atrás


    Sao Paulo, Brasil Netskope Tempo inteiro

    **About Netskope**: Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. **About the...


  • São Paulo, Brasil Iron Mountain Tempo inteiro

    Senior Customer Success Executive - Sao Paulo, BrazilAt Iron Mountain, we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We are seeking a Sr Digital Customer Success Manager to join our Professional Services...

  • Customer Success Manager

    4 meses atrás


    Sao Paulo, Brasil Software AG Tempo inteiro

    Our story goes beyond technology. We put people first - employees, customers, and partners. We build strong teams and cultivate relationships that last. We provide incomparable products, solutions, services, and technical excellence for our customers. We are a team of over 5,000 colleagues across 70+ countries who value inclusion, integrity, and innovation....