Fixed Term Part Time Representative, Premium Guest

Há 1 mês

São Paulo SP, Brasil American Airlines Tempo inteiro

**Intro**:
American Airlines is looking for a team member to support its operations during a fixed period, resulted from an increase of our demands at this time of year. Although the position is temporary and its nature requires fixing a term, you will have the opportunity to be part of our operations and enhance your professional and personal skills.

**Why you'll love this job**:
The Premium Guest Services Representative is an ambassador of American Airlines, providing superior hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization. Premium Customer Services Representatives provide enhanced, extraordinary services in a positive, enthusiastic, courteous and friendly manner to all customers and guests. The role is a part of the Customer Experience team within our Premium Customer Services group. You will demonstrate extraordinary customer service and customer engagement in an environment of hospitality.
The position is for a fixed-term employment contract, expected to last from December 2024 until February 2025, with possible but no guaranteed extension.

**What you'll do**:

- As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._
- Responsibilities include comprehensive international ticketing functions
- Boarding pass issuance, seat assignments, upgrades, day of and future date ticketing
- Managing guest needs during off-schedule operations (IROPS) including rerouting travel itineraries
- Providing operational support which may include meeting customers and assisting with connecting flights and boarding
- Promoting Admirals Club memberships and renewals, thorough knowledge of all club and lounge membership and access policies
- Promoting and selling a product/services
- Identifies and takes care of our Concierge Key passengers, and our most loyal AAdvantage frequent flyers
- Assists management as requested
- Provides assistance with operational functions in all areas of Premium Services and works closely with Customer Services, Sales and Marketing

**All you'll need for success**:
**Minimum Qualifications
- Education & Prior Job Experience**
- Prior customer service experience is essential.
- Knowledge of SABRE/QIK is required
- Ability to work irregular and/or extended hours, including weekends and holidays
- Must be able to read, write, fluently speak and understand the English and Portuguese.
- Enjoys face to face contact with our customers and be representative of the company.
- Adopt a Sales and solution orientated approach.
- Ability to work under pressure, handle a multitude of projects concurrently.
- Salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact
- Service-oriented and self-motivated
- Maintain a well-groomed and professional appearance
- Excellent communication skills

**Feel free to be yourself at American**:
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

  • Customer Service Representative

    4 semanas atrás

    São Paulo, São Paulo, Brasil American Airlines Tempo inteiro

    At American Airlines, we're seeking a highly skilled Customer Service Representative to join our Premium Guest Services team. As a key member of our operations, you'll play a vital role in delivering exceptional customer experiences for our valued guests.About the RoleYou will provide comprehensive international ticketing services, including boarding pass...

  • Senior Analyst

    2 meses atrás

    São Paulo, SP, Brasil DICON CONTABILIDADE Tempo inteiro

    About the Role: We are seeking a highly motivated and detail-oriented Fixed Asset Accountant to join our Finance team in São Paulo. In this role, you will play a crucial part in managing the company's fixed assets, ensuring accurate accounting, reporting, and compliance with relevant regulations. You will collaborate closely with various teams, including...

  • Specialist-Guest Experience

    4 semanas atrás

    São Paulo, Brasil Marriott Tempo inteiro

    POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take...

  • Quality Assurance Pl. Analyst

    6 meses atrás

    Sao Paulo, Brasil Kenvue Tempo inteiro

    Description Kenvue is currently recruiting for **Quality Assurance Pl. Analyst - Fixed Term**. This position reports into Quality Assurance Supervisor and is based at São José dos Campos, SP - Brazil. **Who We Are** At Kenvue, part of the Johnson & Johnson Family of Companies (Kenvue), we believe there is extraordinary power in everyday care. Built on...

  • Specialist-guest Experience

    Há 1 mês

    São Paulo, SP, Brasil Marriott International, Inc Tempo inteiro

    **Additional Information** **Job Number**24188096 **Job Category**Rooms & Guest Services Operations **Location**Marriott Executive Apartments Sao Paulo, Rua Professor Filadelfo Azevedo, 717 Vila Nova Conceicao, Sao Paulo, Sao Paulo, Brazil, 04508-011 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - A Marriott International é...

  • Senior Analyst

    2 meses atrás

    São Paulo, Brasil DICON CONTABILIDADE Tempo inteiro

    About the Role: We are seeking a highly motivated and detail-oriented Fixed Asset Accountant to join our Finance team in São Paulo. In this role, you will play a crucial part in managing the company's fixed assets, ensuring accurate accounting, reporting, and compliance with relevant regulations. You will collaborate closely with various teams,...

  • Especialista de Projetos

    6 meses atrás

    Sao Paulo, Brasil Johnson & Johnson Tempo inteiro

    Na Johnson & Johnson, a maior empresa de saúde do mundo, nos reunimos com um propósito: transformar a história da saúde humana. Diversidade e inclusão são essenciais para continuar construindo nossa história de pioneirismo e inovação, que tem impactado a saúde de mais de 1 bilhão de pacientes e consumidores todos os dias por mais de 130 anos....

  • Pl Supplier Quality Analyst

    6 meses atrás

    Sao Paulo, Brasil Kenvue Tempo inteiro

    Description Kenvue is currently recruiting for: **PL Supplier Quality Analyst - Fixed Term (Rubicon)** **Job Description General Header Statement** This position reports into Quality Coordinator and is based at São José dos Campos - SP - Brazil. **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of...

  • Jr Accountant Analyst

    6 meses atrás

    Sao Paulo, Brasil Cummins Tempo inteiro

    **Jr Accounting Analyst (Fixed-term)** **Business Unit: CBL** Our culture believes in **POWERING YOUR POTENTIAL**. We offer global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's most complex problems. We believe in flexibility so you can explore your passions...

  • Senior Analyst

    2 meses atrás

    São Paulo, Brasil DICON CONTABILIDADE Tempo inteiro

    About the Role: We are seeking a highly motivated and detail-oriented Fixed Asset Accountant to join our Finance team in São Paulo. In this role, you will play a crucial part in managing the company's fixed assets, ensuring accurate accounting, reporting, and compliance with relevant regulations. You will collaborate closely with various teams, including...

  • Customer Service Representative

    3 semanas atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    **About Accor Hotels**We are a global leader in the hotel industry, committed to delivering exceptional experiences to our guests.**Job Summary**We are seeking a skilled Customer Service Representative to join our team. As a key member of our restaurant staff, you will be responsible for providing outstanding service to our guests, ensuring their stay with...

  • Programa de Estágio

    3 meses atrás

    Sao Paulo, Brasil MSD Tempo inteiro

    **Search Firm Representatives Please Read Carefully** **Employee Status**: Intern/Co-op (Fixed Term) **Relocation**: **VISA Sponsorship**: **Travel Requirements**: **Flexible Work Arrangements**: **Shift**: **Valid Driving License**: **Hazardous Material(s)**: **Requisition ID**:R277742

  • Pharmacovigilance Analyst

    Há 1 mês

    São Paulo, Brasil Kenvue Tempo inteiro

    Kenvue is currently recruiting for: PV Analyst, Global Consumer Engagement Activity Management (Fixed-Term) This position reports to Associate Director, GCAM and is based in Sao Paolo, Brazil. Who we are At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic...

  • Vendedor de Veículos Premium

    1 semana atrás

    São Paulo, SP, Brasil GRUPO CARRERA Tempo inteiro

    Nós do Grupo Carrera estamos em busca de um Vendedor de Veículos Premium (Blindagem) para se juntar à nossa equipe em expansão. **Requisitos**: - Experiência comprovada em vendas de automóveis premium ou de luxo - Conhecimento sólido em blindagem de veículos - Excelente habilidade em comunicação e relacionamento interpessoal - Capacidade de...

  • Pharmacovigilance Specialist

    3 meses atrás

    São Paulo, SP, Brasil Kenvue Tempo inteiro

    Description Kenvue is currently recruiting for: **PHARMACOVIGILANCE SPECIALIST (FIXED-TERM 12 months/ Home Based Position)** This position reports to the Americas Regional Head of the Local Pharmacovigilance Organization and is based at **São Paulo, Brazil.** **Who we are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a...

  • Guest Relation Manager

    Há 1 mês

    São Paulo, Brasil Accor Hotels Tempo inteiro

    Company DescriptionEstablished in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and...

  • Senior Product Manager

    2 semanas atrás

    São Paulo, Brasil Amazon Tempo inteiro

    Job ID: 2711681 | Amazon EU SARL (Poland Branch)At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and self-driven people. Come build the future with us. Immerse yourself in an environment that is fast-paced, growing, and continuously innovating to offer great opportunities for our...

  • Guest Service Officer

    Há 1 mês

    São Paulo, Brasil Accor Hotels Tempo inteiro

    Responsibilities: Provide personalized service to all guests at the Concierge desk, in the lobby, hotel entrance, and airport, following hotel standards and procedures. Ensure uncompromising levels of cleanliness and maintenance through personal responsibility. Use appropriate materials, equipment, and supplies for smooth Concierge operations and request...

  • Guest Experience Expert

    Há 1 mês

    São Paulo, SP, Brasil Marriott International, Inc Tempo inteiro

    **Additional Information** **Job Number**24193180 **Job Category**Rooms & Guest Services Operations **Location**Renaissance Sao Paulo Hotel, Alameda Santos, 2233, Sao Paulo, Sao Paulo, Brazil, 01419-002 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - A Marriott International é uma empresa que oferece oportunidades iguais de...

  • R&d Materials Assistant Scientist

    2 meses atrás

    São José dos Campos, SP, Brasil Kenvue Tempo inteiro

    Description Kenvue is currently recruiting for: **R&D Materials Assistant Scientist - Fixed Term 12 months** This position is based at São José dos Campos. **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®,...