Customer Service Representative

4 meses atrás

Rio Grande do Sul, Brasil Knauf Insulation Eastern Europe Tempo inteiro

Knauf stands for opportunity. We know that opportunity looks different to each person and we are proud that we see opportunity in everyone. This exciting role within the Customer service team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.

We are a global manufacturer of construction materials and within our Group, our 42,000 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.

Knauf Insulation Serbia is proud to be part of the Knauf Group. We have a huge plan for the future. Our global reach continues to grow and we are looking for passionate, ambitious people to help us achieve our goals. We are all led by the same core values and believe in the powerful potential of large companies to have a positive impact on the world. We are now looking for another team member to join us in Customer service team as Customer service representative.

**Can you say ‘yes’?**:

- Do you treat your colleagues with respect?
- Do you always have the customer in mind?
- Do you act with future generations in mind?
- Do you have a proven track record of delivering results?
- Do you like to seek out opportunities to grow and develop?

Customer service representative is responsible for creating orders in accordance with customer requirements, creating pro forma invoices and invoices in accordance with confirmed orders. Customer service representative is performing activities of continuous informing the Sales department about the status of created orders, blocked orders and the status of goods in stock, in terms of quantity.

**What you’ll be doing**:

- Creation of orders in accordance with the clients’ requirements and confirmation of the clients’ orders
- Creation of pro-forma invoices in accordance with created and confirmed orders
- Creation of invoices in re-export activities in accordance with confirmed orders
- Creation of orders for finished goods, manufactured in KI factories, in accordance with the requirements of the Sales department
- Creation of pricelists and bonuses in the system, on the basis of, or according to the order of the Sales Manager
- Creation of credit and debit notes on the basis of, or according to the order of the Supply Chain Manager.
- Informing the Sales department on the status of goods in stock, in terms of quantity
- Continuous communication and provision of information related to goods in stock, possibilities and deadlines for delivery
- Supervision of posted outgoing invoices during month-end closing
- Entry of claims in SAP related to buyers (QM) and archiving of those complaints
- Obtaining VAT certificates of clients and delivering them to the Finance department

**What we’d love for you to have**:

- Degree in economics, transportation, technological or organizational orientation
- English - advanced level
- MS Office - advanced level
- Advanced communication skills
- Fast reaction in finding optimal solutions in difficult situations
- Excellent organizational skills, independence and initiative
- Accuracy in performing tasks

We are interested in you as a person; your attitude, behaviours and values. If you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you.

**If you have experience in the following areas - this is an added advantage**:

- Knowledge of the work process, commercial part of the job, transport organization and basic product knowledge
- Previous experience in the activities listed above (1-2 years)
- SAP - basic knowledge

We offer international experience and professional development, with competitive earnings and benefits and hybrid working regime after probation period.

Applications can be submitted until September 25, 2024.

  • Customer Service Representative

    7 meses atrás

    Caxias do Sul, Brasil Danfoss Tempo inteiro

    Requisition ID: 37656- Job Location(s): Caxias do Sul, BRWe are looking for a Customer Service Representative to our site in Osasco. The Customer Service Representative will manage and develop the order fulfillment process, striving for excellent customer satisfaction. Additionally the Customer Service Representative needs to support a participative...

  • Customer Service Representative

    7 meses atrás

    Rio de Janeiro, Brasil Ola Vamos Technology Tempo inteiro

    _**Position: Customer Service Representative**_ **Duties**: - Interact with customers’ concerns, issues, and questions in live chats. - Solve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **Work Terms**: - 12-hour shift per day - 2 days off per...

  • Customer Service Representative

    3 meses atrás

    Rio Grande do Sul, Brasil eTeacher Group Tempo inteiro

    ETeacher Group is an EdTech pioneer and innovator that has been on the cutting edge of educational technology since its foundation. Today our company has grown to over 1000 employees while we deliver high-quality live courses to over 50,000 students a year on our online Learning Platform. Our strategy is to continue on our path of innovation to deliver...

  • Customer Service Representative

    2 meses atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Arona Home Essentials Tempo inteiro

    Arona Home Essentials Job Description:Job SummaryThe Customer Service Representative role at Arona Home Essentials involves delivering exceptional customer experiences, handling customer inquiries, and providing support for sales and service teams. This position requires strong communication and interpersonal skills to effectively engage with customers,...

  • Music Lover Customer Support Representative

    3 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Modsquad Tempo inteiro

    Customer Support Role OverviewWe are seeking a highly skilled and enthusiastic customer support representative to join our team. As a music lover, you will have the opportunity to work with a top music streaming service and provide exceptional support to their customers.

  • Medical Representative

    2 meses atrás

    Rio Grande do Sul, Brasil Servier Tempo inteiro

    **Date posted**:Oct 29, 2024**City**:Novi Sad**Country/Region**:RS**Type of Contract**:Unlimited contract**Job Requisition ID**:7184Medical representative **ABOUT SERVIER** - Founded to serve health, Servier is a global group governed by a Foundation that aspires to have a meaningful social impact, both for patients and for a sustainable world. With its...

  • Customer Service

    Há 2 dias

    Rio de Janeiro, Brasil Personale Tempo inteiro

    Customer Service Representative Sr. Atuação nos processos de atendimento a clientes (recepção, analise crítica e colocação de pedidos de venda, preparação e follow up das entregas), gestão de estoques, apuração de inventário e colocação de pedidos de importação.Colocação dos Pedidos de Importação no sistema. Solicitação / checagem de...

  • Customer Service

    Há 1 mês

    Rio de Janeiro, Brasil Superior Builder Tempo inteiro

    We are currently recruiting for the position of a customer service representative ( Remote) Interested applicant should be empathetic, passionate and have communication skills. Working experience is not mandatory as you will be trained on the job. Tipo de vaga: Efetivo CLT, Meio período Pagamento: R$680,11 - R$980,13 por semana Carga horária prevista:...

  • Brazil - Chat Representative

    3 meses atrás

    Estado do Rio de Janeiro, Brasil Teem Tempo inteiro

    **Are you based in Argentina, Brazil or El Salvador?** US Based Clients. Must be Proficient in English Written and Verbal Skills. Only Resume Written in English will be Accepted. We're looking for a Chat Representative to join our team. As a Chat Representative, you will be responsible for providing exceptional customer service through online chat...

  • Customer Support Representative

    2 meses atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Modsquad Tempo inteiro

    At ModSquad, we're seeking experienced Customer Support Representatives to join our team in providing exceptional support to a top music streaming service.This is a fully remote opportunity that requires strong communication skills, proficiency in Japanese, and the ability to work independently. You will respond to customer inquiries via inbound web...

  • Vendedor de Serviços por Telefone

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Its Customer Service Tempo inteiro

    **Sobre a empresa Its Customer Service:**Nossa empresa está em busca de um profissional para atuar como operador de telemarketing, responsável por atender clientes e esclarecer dúvidas sobre nossos produtos e serviços.**Salário Estimado**: R$8.02 por hora trabalhada, com benefícios adicionais incluindo seguro de vida, vale-alimentação e...

  • Brazil - Dental Support Representative

    3 meses atrás

    Estado do Rio de Janeiro, Brasil Teem Tempo inteiro

    Are you based in Argentina, Brazil or El Salvador? US Based Clients. Must be Proficient in English Written and Verbal Skills. Only Resume Written in English will be Accepted. We are seeking a skilled and motivated Dental Support Representative to join our team. As a Dental Support Representative, you will be responsible for providing exceptional customer...

  • Carrier Procurement Representative

    2 semanas atrás

    Rio Grande do Sul, Brasil Zelh Tempo inteiro

    **About us**: Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the...

  • Ap/ar Representative

    2 meses atrás

    Rio Grande do Sul, Brasil Zelh Tempo inteiro

    **About us**: Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the...

  • Technical Sales Customer Representative

    6 meses atrás

    Rio De Janeiro, Brasil Baker Hughes Tempo inteiro

    **Do you enjoy technical challenges?**: **Do you like working in collaborative teams and solving technical problems?**: **Be part of a successful team** **Partner with the best** **As a Sales Customer Representative** **you will be responsible for provide planning, implementation and follow-up services to our customers. You will partner with our global...

  • Representative, Premium Guest Services

    7 meses atrás

    Rio de Janeiro, Brasil American Airlines Tempo inteiro

    Location: Rio De Janeiro Intl Apt (GIG-TRML) Requisition ID: 70107 **Intro**: Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with...

  • Sdr - Sales Development Representative

    1 semana atrás

    Rio Grande do Sul, Brasil buscojobs Brasil Tempo inteiro

    Caxias do Sul, Rio Grande do Sul Sdr - Sales Development Representative (1)Caxias do Sul, Rio Grande do Sul DG Recursos Humanos 19/12/2024 Responsabilidades: Tratar os leads inbound e outbound; Manutenção dos leads; Qualificar os leads; Seguir playbook de venda. Sdr - Sales Development RepresentativeCaxias do Sul, Rio Grande do Sul METADADOS 03/12/2024 ...

  • Carrier Operations Representative

    Há 1 mês

    Rio Grande do Sul, Brasil Zelh Tempo inteiro

    Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our...

  • Customer Experience Consultant

    4 meses atrás

    Rio Grande do Sul, Brasil Zillow Tempo inteiro

    **About the team**: Zillow, Inc. is revolutionizing the real estate industry by providing outstanding products and services to agents, brokers, and multiple listing services (MLSs). As a brand under Zillow, Inc., ShowingTime+ is dedicated to delivering world-class customer experiences and helping real estate professionals streamline their businesses. We...

  • Customer Experience Consultant

    2 meses atrás

    Rio Grande do Sul, Brasil Zillow Tempo inteiro

    **About the team**: Zillow, Inc. is revolutionizing the real estate industry by providing outstanding products and services to agents, brokers, and multiple listing services (MLSs). As a brand under Zillow, Inc., ShowingTime+ is dedicated to delivering world-class customer experiences and helping real estate professionals streamline their businesses. We...