Technical Support Professional Zos

6 meses atrás

Sao Paulo, Brasil IBM Tempo inteiro

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Required Technical and Professional Expertise
- Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Math, Science, or related field, and/or equivalent experience.
- Excellent English communication skills (verbal and written)
- Acting in a respectful and professional manner to represent IBM to its high-profile clients
- Working in high pressure, dynamic situations with a large degree of autonomy
- Being agile and open-minded to quickly adapt to procedures and tools required for the position
- Focused and results oriented with commitment to accuracy and attention to details
- Excellent organizational, analytical, and problem determination/solving skills
- Knowledge or experience working with one or more of:

- Operating system administration, command usage, or troubleshooting
- Operating system internals (e.g., kernel, file system, networking, client-server, performance)
- Programming and scripting languages (e.g., C, Java, Python, or Shell)
- Data structure concepts and algorithms

Preferred Technical and Professional Expertise
- z/OS assembler, PL/X or SVC dump debugging experience
- z/OS support, development, test or system programming experience
- Client facing technical support professional experience
- Experiences working with a global team

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

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