Account Manager

5 meses atrás

Sao Paulo, Brasil inDrive Tempo inteiro

São Paulo, Brazil
- Full time
- inDrive is an international ride-hailing service headquartered in Mountain View, CA.

We are a highly-regarded, high-tech unicorn company; we have been making a positive impact globally since 2013 by harnessing the power of innovative mobile technologies. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to be a part of a team that is changing the lives of millions for the better

inDrive is developing new verticals of the business, and by combining the experience and practices, we are launching a new line of delivery for large businesses — inDrive.Delivery Pro, and looking for an experienced account manager.

This position is based in São Paulo, Brazil.

**Please notice that CVs in English will be considered primarily.**

**What you will do**:
Serve as the lead point of contact for all customer account management matters;-
- Build and maintain strong, long-lasting client relationship;-
- Provide customer oriented service to key accounts;-
- Customize strategies to optimize retention of the clients;-
- Conduct market research to understand how to improve current processes and what could be implemented;-
- Create loyalty programs to ensure client satisfaction and engagement;-
- Solve clients’ inquiries, questions, concerns in a proactive manner;-
- Database management to keep track of key performance indicators for the assigned accounts;-
- Refining of sales strategies for new clients acquisition;-
- Cooperate with other companies to enable partnerships growth;-
- Achieve clients engagement through innovative strategies;-
- Promote the product to potential clients.**What we expect from you**:
- 2-4 years of experience as a key account manager/customer success representative is required;-
- Experience in B2B sales is required;-
- Strong commercial and sales skills;-
- Knowledge of the local service market-
- Excellent communication, interpersonal, and customer service skills;-
- Time management, strategic planning, and organizational skills;-
- English on a professional level is required.**Working terms**:
stable salary, meal and transportation allowance, health insurance;-
- hybrid work schedule with the possibility of remote employment;-
- unlimited opportunities for professional and career growth, regular external and internal training from our partners;-
- partially or fully paid additional training courses;-
- the opportunity to become part of an international team of professionals who create one of the greatest success stories in the global tech industry;-
- initial training;-
- probation period up to 3 months;-
- working hours: from 9:00 to 18:00, Saturday and Sunday are days off.We offer you all the conditions for professional and personal growth with a rapidly growing tech company.
- Your CV will be considered within 14 calendar days from the date it was received. If your experience meets the requirements of our company, we will contact you.
- If you receive no feedback it means that currently there are no suitable vacancies for you.

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