Account Manager
Há 4 horas
Job Title: Account Manager
Job Description:
We are seeking a skilled Account Manager to join our team at Star Clothings Ltd. As an Account Manager, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and delivering exceptional customer service.
Key Responsibilities:
- Serve as the primary point of contact for all customer account management matters
- Develop and maintain strong, long-lasting relationships with key customers
- Negotiate contracts and close agreements to maximize profits
- Ensure timely and successful delivery of our solutions according to customer needs and objectives
- Communicate progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and Skills:
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Benefits:
- Medical assistance
- Fuel assistance
- Education assistance
- Housing assistance
- Meal allowance
- Transportation allowance
- Company vehicle
Work Schedule:
Monday to Friday
Regular working hours
Additional Payment Types:
- 13th salary
- Bonus
- Commission
- Tips
- Overtime
Experience:
Human relations (required)
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