Senior Administrative Assistant

3 semanas atrás


Sao Paulo, Brasil JPMorgan Chase Bank, N.A. Tempo inteiro

As an Administrative Assistant you must be capable of multi-tasking & appropriately handling confidential information. Additionally, you must anticipate the needs of the executive and proactively take initiative to independently solve problems. You needs to be resourceful and energetic, eager to learn about the business and interested in future mobility aspirations. Diplomatically represent the manager at all levels of the corporate hierarchy which includes interacting with various executive level internal clients across all lines of businesses. You must possess superior interpersonal and communication skills, both written and oral. Exceptional telephone etiquette and strong business judgment are required.

**Responsibilities**:

- Gatekeeper of all contact with the public, clients and staff coming through the executive's office.
- Manage extensive and complex calendar for Senior Executive in a fast paced and dynamic environment.
- Schedule demanding internal and external meetings; adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering.
- Screen incoming calls and determine the level of priority while using caution in dispensing information.
- Respond and follow up on manager's behalf.
- Arrange and maintain extensive travel plans and itineraries for both international and domestic travel.
- Reconcile and timely complete expense reports.
- Maintain a poised attitude under pressure with the flexibility to adapt to changing priorities in a deadline driven environment.
- Extremely well organized with exceptional time-management skills.
- Ability to work independently and handle constantly changing needs.
- Demonstrate the highest level of integrity, confidentiality and trustworthiness.
- Team playing, approachable and positive attitude.
- Commitment and flexibility to work extra-time if needed.

**Required qualifications, capabilities and skills**:

- Effective interpersonal skills.
- Fluent in English and Portuguese, Spanish is a plus.
- Superior oral and written communication skills.
- Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management.
- Advanced ability to organize prioritize, and seek guidance in managing multiple priorities and functions under time constrains.
- Tact and good judgment in confidential situations and proven experience interacting with senior management.
- At least five years of administrative experience ideally supporting C-Suite Executives or Managing Director level.
- Self-starter, ability to work in a fast-paced environment.
- Willing and able to learn the business and fully understand how and why tasks satisfy business needs.
- Demonstrate problem solving skills and thinks outside the box to find creative ways to assist the team.
- Compliance: manage sensitive data policy requirements and required reporting for team.
- Make yourself available to your peers to assist with overflow, special projects and day-to-day tasks.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.


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