
Customer experience specialist
1 dia atrás
REQUISITOS• Experiência prévia em Customer Success ou Atendimento a Clientes Premium, de preferência em educação executiva, consultoria ou programas de mentoria.• Excelente comunicação oral e escrita, com habilidade para construir relacionamento de confiança e proximidade.• Capacidade analítica para interpretar métricas de engajamento, satisfação e retenção, propondo ações corretivas. (hurn, NPS, engajamento, LTV, etc).• Organização, autonomia e disciplina para gerenciar múltiplos atendimentos simultâneos.• Perfil colaborativo, com maturidade para lidar com demandas estratégicas e operacionais.• Formação superior completa (Administração, Direito, Comunicação, Psicologia ou áreas correlatas).Vaga exclusiva para mulheresExperiência em eventos será grande diferencialVaga 100% presencial na cidade de LondrinaATRIBUIÇÕES • Conduzir onboarding, treinamentos e reuniões estratégicas (QBRs) com clientes.• Antecipar problemas e atuar de forma proativa para evitar churn.• Identificar oportunidades de expansão (upsell/cross-sell).• Transformar feedbacks em insights para produto, vendas e operações.• Apoiar na logística e no relacionamento durante eventos online e presenciais A• Atuar lado a lado com as monitoras e a liderança para identificar gargalos, propor soluções e otimizar a jornada das mentoradas.REMUNERAÇÃO E BENEFÍCIOS(i) Remuneração Fixa + Comissão + Estrutura da Variável;(ii) Gym Pass;(iii) Plano de saúde;(iv) Auxílio Alimentação;(v) Day off no aniversário;(vi) Possibilidade de ascender para cargo de liderança.
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Quality Experience Specialist
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Spanish Customer Specialist
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Customer success specialist
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Customer success specialist
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Customer support specialist
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Customer Support Specialist
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Brasil UserGuiding Tempo inteiroWe’re looking for a proactive and customer-focused Customer Support Specialist to join our remote team at UserGuiding in Brazil. If you enjoy solving problems, working with people, and being part of a fast-growing SaaS company, we’d love to hear from you. What you’ll do Handle support requests through live chat, video call and other channels,...
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Operational specialist
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Customer support specialist
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Brasil SleekFlow Tempo inteiroAbout Sleek Flow Join Sleek Flow, a thriving Saa S startup that is experiencing rapid growth globally thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels—from messaging to voice—and enhancing...
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Customer Support Specialist
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Brasil FBS Inc. Tempo inteiroFBS is a global trading and investment platform focused on users. The mission of FBS is to create the most convenient tool on the market for fast financial transactions, investing, and trading with quick adaptation to the user's preferences and pursuing interests. Our team consists of more than 450 professionals from 15 countries. As for the company’s...
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iGaming Customer Support Specialist
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Brasil Gamdom Tempo inteiro R$30.000 - R$60.000 por anoCompany Overview:Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support...