Customer Success Analyst
1 semana atrás
Job Title: Customer Success Analyst Location: Remote Employment Type: Contractor Team: Customer Success About us: Closir is a UK-based investor relations (IR) support services provider. For over a decade we have been entrusted by blue chip companies around the world to help them achieve their IR objectives due to our intimate knowledge of the global buy-side, our technological expertise, and our close, long-term partnership approach. The Closir platform is an all-in-one, web-based solution which makes companies much smarter and more effective, by helping them to achieve their IR objectives intelligently and proactively. Closir combines all elements of IR, from high-level strategy ("Who's investing in my peers?") to daily workflow ("What topics came up most in my meetings with investors this quarter?") into one intelligent, user-friendly platform which includes the most comprehensive and up-to-date database of buy-side contacts on the market; proactive outreach tools; share & peer holder tracking; customisable reports; and professional-level support. Role Overview: We are looking for a self-driven and customer-centric individual to join our Customer Success Team. In this role, you will be responsible for attending to our clients' needs and inquiries; get them onboarded on the Closir journey and increase their adoption of the platform in their day to dat activities. You will be working closely with the Research and Product Development teams to ensure seamless integration of the clients profile and portfolio of data and help them get started on Closir.Com Responsibilities: Partner with clients to understand their Investor Relations needs and drive adoption of the Closir platform. Act as a trusted advisor, providing strategic insights and support to senior IR teams. Deliver tailored onboarding, training, and consulting sessions. Collaborate with product and engineering teams to champion client feedback and influence product direction. Build long-lasting relationships that foster retention, growth, and client advocacy. Qualifications: Background in Investor Relations (in-house or advisory) – you understand the workflows, challenges, and priorities of IR professionals. Experience in consulting, customer success, or client-facing roles where you've advised senior stakeholders. Strong communication and problem-solving skills, with the ability to translate complex needs into actionable solutions. Passion for SaaS, fintech, and improving how companies engage with investors. Why Join Us? Work at the intersection of SaaS, finance, and strategy with a fast-growing, global team. Shape the future of investor relations technology. Opportunity to take ownership and make a measurable impact with clients. Collaborative, ambitious, and supportive culture. If you're excited about helping Investor Relations teams thrive with cutting-edge SaaS solutions, we'd love to hear from you. This job vacancy is open for candidates based out of Latin America.
-
Assistente de customer success
1 semana atrás
Recife, Brasil Netvagas Tempo inteiroVaga de Assistente de Customer Success O Assistente de Customer Success será responsável por auxiliar no suporte e atendimento aos clientes, garantindo a satisfação e fidelização dos mesmos. Responsabilidades: Realizar atendimento aos clientes por telefone, e-mail e chat; Auxiliar no acompanhamento e resolução de problemas dos clientes; Coletar...
-
Customer Service Professional
Há 17 horas
Recife, Brasil beBeeCustomer Tempo inteiroJob Overview The role of the Senior Customer Success Analyst involves resolving complex customer inquiries, managing the global support queue and backlog, and delivering exceptional service to valued customers.
-
Sr. Customer Success Analyst
Há 11 horas
Recife, Brasil Cai Software, Llc Tempo inteiroTitle: Sr.Customer Support AnalystBusiness Unit: Graphic CommunicationsLocation: Brazil, RemoteGraphic Communications( a CAI Division)is a leading global provider of industry-specific business and production software technology for print industries.Graphic Communications's integrated and automated software offerings and point solutions are designed to enable...
-
Analista de customer success
3 semanas atrás
RECIFE, Brasil Amigo Tech Tempo inteiroExperiência prévia em Customer Success, Account Management ou áreas correlatas. Habilidade analítica para interpretar métricas de uso e performance. Excelente comunicação, empatia e capacidade de negociação. Organização para gestão de múltiplos clientes. Diferenciais Experiência em empresas SaaS, fintechs ou de tecnologia. Conhecimento em...
-
Coordenador(A) De Customer Success
2 semanas atrás
Recife, Brasil Recrut Tempo inteiroSobre nósSomos uma startup que está transformando o volume hiring com inteligência artificial.Nossa plataforma ajuda empresas a contratar de forma mais rápida, eficiente e, acima de tudo, mais justaAqui, todo mundo tem espaço para inovar, criar, testar e errar rápido.Se você curte ambientes dinâmicos, colaborativos e cheios de desafios, esse é o seu...
-
Customer Success
2 semanas atrás
Recife, Brasil Portus Digital Tempo inteiroOlá! Estamos em busca de um **customer success**, para fazer parte do time do **Dr. Vinicius Valença**, um especialista em ajudar as pessoas a emagrecer, regular os hormônios e ficar mais saudáveis em 12 semanas, sem sacrificar o tempo do trabalho ou da vida pessoal. Além de, também ministrar cursos e mentorias para profissionais da saúde. Confira...
-
International Customer Success Manager
Há 17 horas
Recife, Brasil beBeeCustomerSuccessManager Tempo inteiroJob Description We're seeking an experienced professional to manage a portfolio of international customers. Your focus will be on delivering measurable outcomes such as customer retention, expansion, adoption, and advocacy. You'll work closely with leadership to set clear goals and develop practical plans for customer onboarding, adoption, and growth. As a...
-
Coordenador(a) de Customer Success
Há 4 dias
Recife, Pernambuco, Brasil RECRUT Tempo inteiro R$80.000 - R$120.000 por anoSobre nósSomos uma startup que está transformando o volume hiring com inteligência artificial. Nossa plataforma ajuda empresas a contratar de forma mais rápida, eficiente e, acima de tudo, mais justaAqui, todo mundo tem espaço para inovar, criar, testar e errar rápido. Se você curte ambientes dinâmicos, colaborativos e cheios de desafios, esse é o...
-
Analista de Customer Success
4 semanas atrás
RECIFE, Brasil SafeCompany Tempo inteiroSuperior cursando a partir do 3° semestre ou completo; Experiência em Jornada do Cliente; Experiência com métricas e indicadores de Customer Success; Conhecimento intermediário em Pacote Office; Conhecimento avançado em Excel; Excelente organização de trabalho; Capacidade de negociação; Capacidade analítica; Perfil proativo e focado em...
-
Consultor de Customer Success Jr
Há 4 dias
Recife, Brasil Um Telecom Tempo inteiroVocê se preocupa em atender com excelência, trabalhar em equipe, desenvolver-se e tem foco em resultados? Estamos buscando um Consultor de Customer Success Jr. para fazer parte do nosso time. Confere os requisitos da vaga e vem ser UM! **Responsabilidades e atribuições** - Realizar o atendimento de Customer Success e esclarecer possíveis dúvidas dos...
