Sr Customer Experience Analyst
Há 4 dias
Job Description Constant contact with stakeholders such as Conti employees, Business managers, BU USA, other markets and customers in order to identify the specific CX needs. Manage the CX projects with internal stakeholders, suppliers and/or 3rd party companies. Ensure the projects are well stabilished and are following a feasible business plan. Develop written and visual material related to CX initiatives. Dissiminate CX initiavies throughout our dealership and/or internal parties. Alocate time to be the CX specialist in our organization. Provide specific trainings to the dealership in face-to-face sessios when needed. Be avaliable to travel up to 30% of the time. Manage the CX KPIs, ensuring the projects and/or initiatives have a proper way to be measured (before implementation and after implementation). Qualifications Experience in CX policies and strategy creation Experience in consumer behavior studies and feedback/review tools Experience in the automotive segment: car dealerships, tire dealerships, auto service shops. MS-Office advanced userLMS, eLearning and Learning experience Traveling up to 30% of the time Advanced in English Advanced Spanish - desirable Project management methods Additional Information
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Sr Customer Experience Analyst
2 semanas atrás
Jundiaí, Brasil Continental Tempo inteiroYour role Constant contact with stakeholders such as Conti employees, Business managers, BU USA, other markets, and customers to identify specific CX needs. Manage CX projects with internal stakeholders, suppliers, and/or third-party companies. Ensure projects are well established and follow a feasible business plan. Develop written and visual materials...
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Sr Customer Experience Analyst
Há 2 dias
Jundiaí, Brasil Continental Tempo inteiroYour roleConstant contact with stakeholders such as Conti employees, Business managers, BU USA, other markets, and customers to identify specific CX needs.Manage CX projects with internal stakeholders, suppliers, and/or third-party companies.Ensure projects are well established and follow a feasible business plan.Develop written and visual materials related...
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Customer Care Analyst
2 semanas atrás
Jundiaí, Brasil TriMas Corporation Tempo inteiroCustomer Care Analyst Company: Rieke do Brasil Embalagens Ltda. Primary Location: Avenida Juvenal Arantes, nº 2500, Galpão 19, Condo, Jundiai, Sao Paolo BRA Employment Type: Salaried | Full-Time Function: Customer Service Equal Opportunity Employer Minorities/Women/Veterans/Disabled Main Duties & Responsibilities PositionSummary: This role is responsible...
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Customer Care Analyst
1 semana atrás
Jundiaí, Brasil TriMas Packaging group Tempo inteiroCustomer Care Analyst Company: Rieke do Brasil Embalagens Ltda. Primary Location: Avenida Juvenal Arantes, nº 2500, Galpão 19, Condo, Jundiai, Sao Paolo BRA Employment Type: Salaried | Full-Time Function: Customer Service Equal Opportunity Employer Minorities/Women/Veterans/Disabled Main Duties & Responsibilities Position Summary: This role is responsible...
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Banco de talentos
3 semanas atrás
Jundiaí, Brasil Netvagas Tempo inteiroVaga Banco de Talentos - Customer Experience Descrição Estamos em busca de profissionais para integrar nosso Banco de Talentos na área de Customer Experience. O profissional irá atuar no desenvolvimento e implementação de estratégias para garantir a melhor experiência do cliente em todos os pontos de contato com a empresa. Responsabilidades...
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Sr Customer Experience Analyst
2 semanas atrás
R. Hilda Del Nero Bisquolo - Jardim Florida, Jundiaí - SP, -, Brazil Continental Tempo inteiro R$40.000 - R$80.000 por anoCompany Description Continental develops pioneering technologies and services for the sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machinery, traffic and transportation. In 2022, Continental generated sales of 39.4 billion euros...
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Sales Application Analyst
4 semanas atrás
Jundiaí, Brasil SWEP Tempo inteiroJoin to apply for the Sales Application Analyst role at SWEP 2 days ago Be among the first 25 applicants Join to apply for the Sales Application Analyst role at SWEP At SWEP, we believe our future rest on give more energy than we take – to our planet and to our people.As the world´s leading supplier of efficient heat transfer technology, we are driving...
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Parts Sr, Analyst
Há 2 dias
Jundiaí, Brasil AGCO Tempo inteiroDate: Sep 23, 2025 - Req ID: 101146 - Location: Jundiai, São Paulo, BR - Workplace Type: Hybrid/Remote At AGCO, we believe that when our employees succeed, our business succeeds. It’s a people philosophy that we believe and invest in. We make sure all our employees - in every function, every geography and at every level - have the tools they need to be...
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Parts Sr, Analyst
Há 2 dias
Jundiaí, Brasil GSI Electronics Inc Tempo inteiroAt AGCO, we believe that when our employees succeed, our business succeeds. It’s a people philosophy that we believe and invest in. We make sure all our employees – in every function, every geography and at every level – have the tools they need to be successful and take charge of their career. Because when our people grow, our business grows. Every...
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Customer Success Analyst
1 semana atrás
Jundiaí, Brasil DATAEX SERVICOS E SOLUCOES LTDA Tempo inteiroDescritivo da vaga: Buscamos um profissional proativo e estratégico para atuar em Customer Success, gerenciando contas, fortalecendo relacionamentos e garantindo a satisfação e retenção dos clientes. Se você é apaixonado pela experiência do cliente e movido por desafios, venha fazer parte do nosso time! Requisitos Técnicos: - Experiência em...