
Expert Technical Advisor
1 semana atrás
This is a dynamic and challenging role that involves providing technical consulting services to clients, including support for sales, product, and support teams. The ideal candidate will have a strong understanding of LexisNexis products, common industry practices, and proficiency with tools and processes required to execute duties.
Key Responsibilities:- Provide technical integration and consulting services directly to external clients, sales teams, and other support staff.
- Share product knowledge, best practices, and technical examples with clients to advance implementation completion.
- Communicate technical terms to internal and external clients of varying levels of technical understanding.
- Utilize technical expertise in providing 3rd-level XML support to clients.
- Conduct technical presentations and product demonstrations regarding integration with LexisNexis Risk Solutions' products.
- Participate in departmental projects that improve the productivity of the team.
- Maintain a detailed understanding of databases programming, search technologies, and web technologies.
- Bachelor's degree or equivalent experience in a related field.
- Able to travel up to 25% of the time.
- Strong consultative skills with the ability to collaborate and explore options.
- Ability to use data quality concepts and tools to effectively resolve client issues.
- Previous consultant experience.
- Fluent in English and Portuguese.
- Basic Spanish, preferably Intermediate level.
The successful candidate will possess a combination of technical and business acumen, with excellent communication and problem-solving skills.
Tech Requirements:- Working knowledge of Software Development Life Cycle.
- Windows Operating Systems.
- Linux operating Systems.
- RDBMS (SQL Server/Oracle/Postgree).
- SOAP/JSON web services and XML.
- MS Office (word, excel, powerpoint).
- Programming (Powershel, C#, python, etc.).
- Producing technical documentation.
- Notion of Cloud infrastructure (Kubernets,Azure,AWS,OpenShift,Google Cloud).
- Server Virtualization (Vmware, Hyper V).
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