Lead Project Strategist
2 meses atrás
Welcome to a transformative journey in healthcare technology
At jameda GmbH, we are dedicated to enhancing the healthcare experience for patients and professionals alike. Our mission began with a simple question: how can we make healthcare more patient-centric? Over the years, we have empowered millions of patients by providing them with tools to share their experiences and connect with healthcare providers efficiently.
About jameda GmbH
As a leading player in the healthcare technology sector, we operate in multiple countries, serving millions of patients every month. Our innovative solutions have garnered the trust of healthcare professionals and significant investment from renowned venture capital firms. Despite our growth, we maintain the agility and creativity of a startup.
In the role of Senior Project Manager, you will be at the forefront of initiatives aimed at enhancing patient support and satisfaction. Your responsibilities will include:
Project Oversight: Direct and manage cross-departmental projects, ensuring alignment with strategic objectives and timely delivery within budget constraints.
Analytical Insight: Employ SQL and project management software to interpret data, generate reports, and provide actionable recommendations for ongoing enhancement.
Policy and Content Development: Create and implement guidelines and content that elevate the customer experience and reflect user insights.
Innovative Solutions: Introduce fresh ideas and strategies to proactively address challenges.
Automation Integration: Utilize automation and machine learning technologies to optimize processes and boost efficiency.
User-Centric Feedback: Establish a feedback loop to ensure that customer needs and expectations are consistently met.
Collaborative Engagement: Partner with internal teams, including product development, marketing, and customer support, to share insights and propel initiatives forward.
Operational Management: Supervise daily operations to guarantee efficiency, compliance, and adherence to company policies.
Project Planning: Formulate detailed project plans outlining objectives, timelines, resources, and budgetary requirements.
To succeed in this role, candidates should possess:
- Demonstrated experience in project management or a related field, ideally within technology sectors.
- Strong analytical capabilities with proficiency in SQL.
- Experience with project management tools (e.g., JIRA, Trello).
- Basic programming knowledge and understanding of coding principles.
- Familiarity with AI fundamentals and experience in automation and machine learning.
- Exceptional communication, negotiation, and interpersonal skills.
- Experience in user feedback analysis and methodologies for continuous improvement.
- Flexibility and strong problem-solving abilities.
- Fluency in English is essential; knowledge of Spanish is advantageous.
What we offer:
Compensation and Benefits:
- Flexible remuneration and benefits package, including options for restaurant, transportation, and training tax savings.
- Share options available after a designated period of employment.
Work-Life Balance:
- Remote-first work environment or hybrid model available.
- Flexible working hours to accommodate personal needs.
- Paid time off in accordance with your work location.
- Additional paid leave on your birthday or work anniversary.
Health and Wellbeing:
- Health insurance tailored to your location.
- Access to mental wellness resources, including online psychological support.
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