Lead Project Strategist
2 semanas atrás
Welcome to a transformative journey in healthcare technology
At jameda GmbH, we are committed to enhancing the healthcare experience for patients and providers alike. Our mission is to empower individuals by providing them with the tools to manage their healthcare journey effectively. With a decade of experience, we have established ourselves as a leader in the industry, connecting millions of patients with healthcare professionals.
Your Role as a Senior Project Manager
In this pivotal position, you will spearhead initiatives designed to elevate patient support and satisfaction. Your responsibilities will encompass the following:
Project Leadership: Direct and oversee cross-functional projects, ensuring alignment with our strategic objectives while adhering to timelines and budget constraints.
Data-Driven Insights: Employ SQL and project management tools to analyze performance metrics, generate reports, and derive actionable insights for ongoing enhancement.
Content and Policy Development: Formulate and execute policies, guidelines, and content that enrich the customer experience and reflect user feedback.
Innovation and Strategic Problem Solving: Introduce fresh ideas and solutions, proactively addressing challenges with a strategic mindset.
Automation and Machine Learning: Utilize automation and machine learning technologies to optimize processes and enhance operational efficiency.
User Feedback Integration: Establish a feedback loop to ensure that customer needs and expectations are consistently met.
Collaboration and Communication: Partner closely with internal teams, including product development, marketing, and customer service, to share insights and drive strategic initiatives.
Operational Excellence: Supervise daily operations to guarantee efficiency, compliance, and alignment with corporate policies and procedures.
Project Planning and Execution: Create detailed project plans outlining objectives, timelines, resource allocation, and budget requirements.
Qualifications:
- Demonstrated experience in project management or a related field, ideally within technology-driven organizations.
- Strong analytical capabilities with proficiency in SQL.
- Familiarity with project management tools (e.g., JIRA, Trello).
- Basic coding skills and understanding of programming logic.
- Knowledge of AI fundamentals and experience with automation and machine learning.
- Exceptional communication, negotiation, and interpersonal abilities.
- Experience in user feedback analysis and methodologies for continuous improvement.
- Flexibility and adaptability in a dynamic environment.
- Strong problem-solving skills.
- Fluency in English is essential; proficiency in Spanish is advantageous.
What We Offer:
Compensation and Benefits:
- Flexible remuneration and benefits system, including options for restaurant, transportation, and training tax savings.
- Opportunity to participate in a share options plan after six months of employment.
Work-Life Balance:
- Remote-first approach or hybrid work model available.
- Flexible working hours.
- Paid time off in accordance with your location.
- Additional paid holiday on your birthday or work anniversary.
Health and Wellness:
- Health insurance tailored to your location.
- Access to a mental wellness platform offering online psychological support and counseling.
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