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A successful Customer Success Engineer will be responsible for the technical health and post-sales customer journey of our clients.
Key Responsibilities- Drive solution consumption via onboarding, adoption, and maturity modeling to enable high-value product use cases.
- Mitigate on-time renewal risks by cementing the value of HashiCorp tools.
- Work cross-functionally with internal partners in product and engineering teams to translate customer business requirements into additional features to improve our product offerings.
- Foundation experience with solution architecture, sales engineering, technical account management or equivalent experience.
- Proficiency and experience with concepts and technologies using software development, operations, security, cloud, microservices, containers, and scheduling platform.
- Exceptional communication skills, including experience developing and delivering technical content.
As a valued member of our team, you will have the opportunity to learn and develop yourself and your career, work in a highly-dynamic environment that focuses on providing outstanding customer service, and enjoy a hybrid work arrangement with up to 50% travel required.
About UsOur company is committed to being an equal-opportunity employer and welcomes applications from all qualified candidates without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics.
