Customer Marketing Manager
2 meses atrás
About the Role
We are seeking a highly skilled Customer Marketing Manager to join our team at Docplanner. As a key member of our marketing department, you will be responsible for developing and executing customer marketing strategies to drive growth and revenue.
Key Responsibilities
- Lead the execution of customer marketing strategies to expand customer base and increase revenue in individual and SMB segments.
- Develop and execute multi-channel marketing campaigns to drive customer adoption and usage of our products.
- Design and implement a best-in-class customer advocacy program to drive customer referrals and loyalty.
- Collaborate with cross-functional teams to ensure seamless customer experience and drive revenue growth.
- Monitor and analyze customer-centric metrics to inform marketing strategies and drive business results.
- Lead and develop a team of marketing specialists to achieve business objectives.
Requirements
- Fluent English language skills to communicate effectively in an international environment.
- Intermediate Spanish language skills to work effectively with the Chilean market.
- Relevant experience in customer marketing or demand generation teams, preferably in a SaaS company.
- Experience as a team coordinator or team leader.
- Proven track record in designing and executing marketing projects and meeting revenue targets.
- Proven track record in implementing inbound marketing and customer advocacy initiatives.
- Strong analytical, execution, and problem-solving skills, including metrics-driven thinking.
- Customer-centric mindset and ability to work in a fast-paced environment.
What We Offer
- A dynamic and inclusive work environment.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and supportive team culture.
- Flexible working hours and remote work options.
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