Effective Stakeholder Engagement Specialist

This is a specialized role that serves as the primary point of contact for stakeholders, ensuring effective communication and collaboration among all parties involved.

The Change Management Specialist will be responsible for guiding and supporting organizational change initiatives, working closely with leadership to ensure successful implementation.

• Job Responsibilities:
• Develop and maintain the Change Management Plan, aligning strategies with organizational goals and objectives.
• Collaborate with leadership to support the identification and prioritization of early experience needs and improvement opportunities.
• Effectively communicate change initiatives to all stakeholders, building support and buy-in while managing the communication timeline in partnership with communication representatives.
• Identify and address potential resistance to change, providing support and guidance to stakeholders throughout the change process.
• Oversee surveying processes, SharePoint management, and the maintenance of FAQs to support stakeholder inquiries and information dissemination.
• Manage the support email, coordinating responses with relevant team members and functions to ensure prompt and accurate communication.
• Foster a positive and engaged participant experience during and after change initiatives by providing resources, training, and coaching to help employees adapt to changes.
• Facilitate collaboration among enablement functions, promoting a cohesive approach to stakeholder alignment and participant experience.
• Continuously assess and improve change management processes to ensure effectiveness and drive continuous improvement in people experiences.
• Analyze feedback and data from surveys to inform decision-making and identify areas for improvement in the change process and overall employee experience.

• Analytical/Decision Making Responsibilities:
• Analyze stakeholder engagement metrics and feedback to identify trends and areas for improvement, making data-driven recommendations to enhance engagement strategies.
• Evaluate the effectiveness of change management initiatives by assessing employee feedback and survey results, using insights to inform future strategies and adjustments.
• Review and interpret data from various sources, including surveys and performance metrics, to support informed decision-making regarding people experience enhancements and change processes.
• Collaborate with leadership to assess the impact of change initiatives on employee engagement and overall organizational performance, providing actionable insights to guide strategic planning and implementation.

• Requirements:
• Strong understanding of change management methodologies, models, and best practices to effectively guide and support organizational change initiatives.
• Proficiency in analyzing data and feedback to identify trends, inform decision-making, and drive continuous improvement in people experiences.
• Excellent verbal and written communication abilities to convey change initiatives clearly and build support among stakeholders.
• Strong relationship-building skills to foster collaboration and engagement with diverse stakeholders across the organization.
• Capability to identify challenges related to change management and employee experience, developing effective solutions to address them.
• Ability to understand and address the emotional needs of employees during change, ensuring their concerns are acknowledged and supported.
• Experience with project management tools and techniques to organize and execute change initiatives effectively.
• Familiarity with employee engagement strategies and best practices to enhance workplace culture during transitions.
• Adaptability and resilience to navigate the complexities of change while maintaining focus on organizational goals.
• Strong problem-solving skills to address issues proactively and facilitate smooth transitions during change initiatives.

Education:

Bachelor's degree in Human Resources, Organizational Development, Business Administration, or a related field. A master's degree or relevant certification is preferred but not required.

Experience:

Minimum of 3 to 5 years of experience in change management, stakeholder engagement, or organizational development within a medium-to-large environment.

Certification Requirements:

Relevant certifications in change management, human resources, or organizational development are preferred.