Food and Beverage Team Member

1 semana atrás


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Waiter/Waitress at Accor Hotels. As a key member of our Food and Beverage team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Provide Exceptional Service: Deliver prompt, courteous, and professional service to guests, ensuring their needs are met and exceeded.
  • Food and Beverage Knowledge: Possess a thorough understanding of our menu offerings, ingredients, and preparation methods to make informed recommendations to guests.
  • Teamwork and Communication: Collaborate effectively with colleagues to ensure seamless service delivery, and communicate clearly with guests to understand their needs and preferences.
  • Adaptability and Flexibility: Be willing to adapt to changing circumstances, such as menu updates or special events, and demonstrate flexibility in responding to guest requests and needs.
  • Quality and Safety: Maintain high standards of quality and safety in food preparation, presentation, and service, adhering to Accor Hotels' policies and procedures.
  • Appearance and Grooming: Present a professional appearance and maintain high standards of personal grooming, adhering to Accor Hotels' uniform and appearance standards.
  • Continuous Learning: Stay up-to-date with menu offerings, ingredients, and preparation methods, as well as Accor Hotels' policies and procedures, to ensure continuous improvement in service delivery.
Requirements
  • Customer Service Experience: Possess prior experience in customer-facing roles, with a proven track record of delivering exceptional service.
  • Food and Beverage Knowledge: Have a solid understanding of food preparation, presentation, and service, as well as knowledge of menu offerings and ingredients.
  • Communication and Teamwork: Demonstrate excellent communication and teamwork skills, with the ability to work effectively in a fast-paced environment.
  • Adaptability and Flexibility: Be willing to adapt to changing circumstances and demonstrate flexibility in responding to guest requests and needs.


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