Executive Director of Food and Beverage Operations

Há 6 dias


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro
Job Summary

We are seeking an experienced and innovative Executive Director of Food and Beverage Operations to join our team at Accor Hotels. As a key member of our leadership team, you will be responsible for driving the strategic development and implementation of our food and beverage operations across the Americas region.

Key Responsibilities
  • Oversee and enhance food and beverage operations across our existing portfolio of hotels and resorts in the Americas region, currently consisting of 27+ properties with 40+ food and beverage offerings.
  • Deploy expertise to food and beverage operations in need, ensuring high standards of quality, service, and guest satisfaction across all outlets.
  • Lead and support the development and opening of new food and beverage operations, including menu development, design, implementation, feasibility, and budgeting.
  • Collaborate with our development team and in-house F&B studio, Carte Blanched, on the planning and execution of new property openings, new concepts, and capital expenditures.
  • Implement best practices and innovative strategies to improve operational efficiency and profitability, identifying and pursuing opportunities for expansion and growth in the region.
  • Develop and manage budgets, forecasts, and financial plans for food and beverage operations, analyzing financial performance and implementing cost-control measures to drive revenue growth.
  • Provide leadership and mentorship to property-level food and beverage teams, driving a culture of performance, collaboration, and accountability.
  • Take an active role in growing our talent pool for existing operations as well as future expansion, developing and implementing training programs as needed to ensure consistent standards and practices.
  • Manage regional F&B leadership teams, setting clear objectives and performance metrics, and build and maintain strong relationships with key stakeholders, including owners, third-party operators, external partners, and vendors.
Requirements
  • 8+ years' experience as a senior leader in food and beverage operations, with a strong track record in multi-property and multi-outlet management and development.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field; advanced degree preferred.
  • Extensive experience in overseeing large-scale food and beverage operations, ranging from stand-alone restaurants to all-inclusive resorts.
  • Knowledge and understanding of pre-opening processes, and ability to ramp up hotels across the region.
  • Financial acumen with experience in budget management, cost control, and revenue generation.
  • Strong team leadership skills, with the ability to manage and inspire others in a way that gets the best out of them.
  • Excellent verbal and written communication skills, with fluency in Spanish and English.
  • Able to make people feel good, with a positive impact on the team, guests, and colleagues alike.
  • Excellent relationship builder, confident in working with other teams and leaders, with a passion for what we can achieve together.
  • Takes ownership of important issues, solves problems, and makes effective decisions.
  • Humble and open to ideas, with a willingness to try new approaches and think outside the box.


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