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Housekeeping Team Member

2 meses atrás

São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

Job Summary

We are seeking a highly organized and detail-oriented Housekeeping Specialist to join our team at Accor Hotels. As a Housekeeping Specialist, you will play a critical role in ensuring our guest rooms are well-equipped and our guests feel welcome from the moment they arrive.

Key Responsibilities

  • Assist Housekeeping Attendants in preparing guest rooms efficiently
  • Provide professional, friendly, and engaging service to all guests, responding timely to any special requests
  • Organize and maintain inventory, restocking supplies as needed
  • Ensure cleanliness of Public Areas throughout the hotel, including both guest and colleague spaces
  • Deliver requested items to both guests and colleagues

Requirements

  • Warm and caring personality; previous housekeeping experience is an asset
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Excellent organizational skills and time management
  • Strong physical condition required
  • Excellent communication skills
  • Strong interpersonal and problem-solving abilities
  • Highly responsible and reliable

What We Offer

  • Comprehensive benefits package, including medical, vision, and dental
  • Defined Contribution Pension Plan with employer matching up to 5% of annual earnings
  • Employee travel program with discounts on room rates and food and beverage at Fairmont and Accor properties worldwide
  • Comprehensive wellness platform for employee mental health and wellbeing support
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities