Front Desk Associate

Há 23 horas


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro
Job Title: Receptionist / Welcomer

Company Overview: The upscale Pullman Brussels Centre Midi has a privileged location on site of the Brussels South railway station. This stylish and cosmopolitan 4-star hotel offers 237 rooms with superior facilities and a design Convention Center.

Job Summary:

We are seeking a highly skilled and enthusiastic Receptionist / Welcomer to join our team at Accor Hotels. As a key member of our Front Office team, you will be responsible for providing exceptional customer service, promoting the Pullman brand, and ensuring a seamless guest experience from arrival to departure.

Key Responsibilities:
  • Perform Front Office, Reception, and Information operations, applying the organisational structure defined by the Welcomer Manager.
  • Promote the Pullman brand philosophy through your exemplary attitude, behaviour, uniform, and excellent communication skills.
  • Form the link and interfaces between the hotel's different departments and various points of reception.
  • Take care of guests from their arrival through to their departure, contributing to guest satisfaction at all times by providing high-quality services throughout their stay.
  • Promote the hotel's offer and help meet the department's quantitative targets through your sales efforts.
What We Offer:
  • Meal vouchers, eco-cheques, sport & culture cheques
  • Hospitalisation and group insurance
  • Employee benefit card offering discounted rates at both Accor worldwide and in Hively Hospitality network
  • Learning programs through our academies
  • Opportunity to develop your talent and grow within our property and across the world
Requirements:
  • Team spirit
  • Enthusiastic
  • Spontaneous and empathic
  • Good listening skills and ability to anticipate
  • Good presentation, confident speaking skills
  • Dynamic
  • Sales-oriented

Accor's Commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.


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