Community Engagement Specialist

Há 4 dias


Mato Grosso, Brasil beBeeCommunity Tempo inteiro R$42.000 - R$54.000
Chat Host Opportunity
We're seeking an engaging and organized individual to lead our online Bingo rooms. The Chat Host will be responsible for creating a strong, consistent presence, fostering community interaction, and promoting relevant site-wide promotions.

Key Responsibilities:
- Host daily bingo sessions with live chat, driving engagement and entertainment.
- Promote new game launches and exclusive content across all verticals.
- Develop and run structured chat-based promotions (e.g., chat games, quizzes).
- Address inappropriate language or conflict in a balanced manner.
- Monitor player sentiment in chat for signs of distress or problem gambling.
- Log all RG-related comments and actions in a Responsible Gambling tracker.
- Collaborate with the product team to refine promotions based on player feedback.
- Help identify areas of opportunity or friction in the user journey based on live chat insights.

Requirements:
- Confident communicator with a warm and inclusive chat presence.
- Strong organizational skills and ability to log incidents and follow escalation paths.
- Creative thinker able to design new community games and events.
- High level of discretion and player empathy when handling sensitive conversations.

Why Work With Us?
We value creativity, support professional growth, and celebrate every voice. Join us to make a difference in a dynamic and innovative environment.

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