Process Transformation Leader

Há 2 dias

Piracicaba, São Paulo, Brasil beBeeBusiness Tempo inteiro US$90.000 - US$120.000
Transform Your Career with Us

We are seeking a skilled Business Process Specialist to join our team and drive continuous improvement in order management processes and systems.

This role involves leading key aspects of the Modern Order Management transformation initiative, leveraging process expertise, facilitation skills, and solution knowledge to drive change.

Responsibilities:
  • Collaborate with product development engineers to track and communicate design, development, support, and maintenance issues.
  • Identify, document, and report design, reliability, and maintenance problems and bugs.
  • Coordinate with field support specialists and customers to address and resolve problems and expand product usage.
  • Provide guidance on product integration and infrastructure issues.
  • SUPPORT PROGRAM MANAGEMENT ACTIVITIES ACROSS THE PROGRAM INCLUDING COMMUNICATIONS BUSINESS UNIT ENGAGEMENT ROADMAP MAINTENANCE BUSINESS PROCESS DEVELOPMENT AND PROJECT REVIEWS.
  • Ensure alignment with overall program direction while advancing capability development.
  • Identify opportunities for continuous improvement in solution delivery.
  • Define business processes and document business requirements to be shared with partners for solution development and execution.
  • Lead global cross-functional project teams to improve order management processes and systems that span multiple organizations.
  • Conduct change management activities including training documentation and roles responsibility definition.
  • Leverage technology to enable process efficiency data analysis and process capability.
  • Work with peers on process integration opportunities including Caterpillar Dealer and Supply Chain processes.
Skills and Qualifications:
  • Business Analysis: Knowledge of business analysis and the set of tasks techniques and tools required to identify business needs ability to recommend solutions that deliver value to stakeholders.
  • Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques ability to accurately analyze situations and reach productive decisions based on informed judgment.
  • Effective Communications: Understanding of effective communication concepts tools and techniques ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.
  • Agile Executor: Ability to simultaneously work on multiple projects of different sizes.
Benefits:
  • A competitive compensation package.
  • A comprehensive benefits program including medical dental vision life insurance and retirement plans.
  • Ongoing training and development opportunities.
  • The chance to work with a talented and diverse team.
  • A dynamic and supportive work environment.
About Us:

We are a leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives.

We are committed to helping our customers build a better more sustainable world.

We believe in the importance of innovation and are always looking for ways to improve our products and services.

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