Enterprise Client Success Specialist

Há 2 dias

São Paulo, São Paulo, Brasil beBeeAccountManagement Tempo inteiro R$54.000 - R$87.000
Account Management Professional

This role is ideal for individuals with a passion for building strong client relationships and driving business growth. As an Account Management Lead, you will be responsible for providing consultative support to enterprise accounts, optimizing client outcomes, and ensuring a world-class customer experience.

The primary functions of this role include:

1. Client Outcomes Optimization: Analyze data sources to understand portfolio-wide use cases, requirements, and success metrics. Develop recommendations to optimize client outcomes and track space performance against client success metrics.

2. Account Support: Establish and maintain proactive communication cadence with key internal stakeholders for account check-ins. Escalate account-level issues to the appropriate internal teams and ensure timely resolution.

3. Satisfaction Metrics Oversight: Own the account-level satisfaction metric of all BOB accounts and provide oversight and optimization for location-level satisfaction metrics. Assume responsibility for closing the loop on account stakeholder feedback and create remediation plans for at-risk/low satisfaction accounts.

Required Skills and Qualifications:
- 3+ years of client-facing experience in a B2B environment
- 2+ years of customer success/account management experience
- 1+ year working with medium/large companies
- Demonstrated ability to build strong client relationships across accounts and multiple stakeholders, including executive-level leaders
- Space as a Service and/or Real Estate knowledge/experience a plus

Benefits Include:
- Opportunity to work with enterprise accounts and drive business growth
- Collaborative team environment with opportunities for professional development

  • Enterprise Renewals Specialist

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeCustomerSuccess Tempo inteiro R$184.000 - R$230.000

    Job Title: Enterprise Renewals SpecialistWe are seeking a skilled and results-driven Enterprise Renewals Specialist to join our team. As an Enterprise Renewals Specialist, you will play a pivotal role in driving the continued success of our enterprise business within the America region.Key Responsibilities:Build and maintain strong relationships with...

  • Enterprise Client Growth Specialist

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeesuccess Tempo inteiro

    Job OverviewWe are seeking a skilled Enterprise Client Success Manager to join our team. This individual will be responsible for managing key enterprise client relationships and driving business growth through upselling, cross-selling, and renegotiation.This is an exciting opportunity to work with a global team and contribute to the success of our corporate...

  • Enterprise Client Advocate

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeeAccount Tempo inteiro R$54.000 - R$87.000

    Account Optimization SpecialistJob DescriptionThe Account Optimization Specialist will provide consultative support to enterprise clients, focusing on optimizing client outcomes and ensuring a world-class customer experience. The specialist will respond to account requests from the sales team, assume ownership of a book of business, and develop in the...

  • Enterprise Integration Specialist

    Há 3 dias

    São Paulo, São Paulo, Brasil beBeeIntegration Tempo inteiro R$100.000 - R$130.000

    Job Title:Enterprise Integration Specialist About the RoleWe are seeking a highly skilled Enterprise Integration Specialist to join our team. The ideal candidate will have experience in integrating software solutions with Learning Management Systems (LMS) and Applicant Tracking Systems (ATS).The successful candidate will lead worldwide integration projects...

  • Implementation Success Specialist

    Há 6 dias

    São Paulo, São Paulo, Brasil beBeeSuccess Tempo inteiro R$90.000 - R$150.000

    Implementation Success SpecialistWe are seeking a skilled professional to drive product adoption and long-term success by guiding clients through all stages of implementation.The Implementation Success Specialist plays a key role in this process, leading the onboarding process for clients and ensuring a smooth transition to using our platform.Key...

  • Enterprise Solutions Specialist

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeeEnterprise Tempo inteiro

    Job SummaryWe are seeking a highly skilled professional to fill the role of Enterprise Solutions Specialist. This position will involve working closely with customers to provide technical support and guidance on our products and solutions.Key ResponsibilitiesDevelop and deliver technical presentations and training sessions to customers and partnersWork with...

  • Marketing Enterprise Growth Specialist

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeeMarketing Tempo inteiro R$900.000 - R$1.200.000

    Job Title: Marketing Enterprise Growth SpecialistWe are seeking a skilled professional to support the growth of enterprise accounts through demand generation.

  • Drive Client Onboarding Success

    Há 3 dias

    São Paulo, São Paulo, Brasil beBeeImplementation Tempo inteiro R$80.000 - R$100.000

    Job Title: Implementation Success SpecialistWe are seeking an experienced professional to lead client onboarding and ensure a seamless implementation experience. As an Implementation Success Specialist, you will play a critical role in driving product adoption and long-term success by guiding clients through all stages of implementation.

  • Client Success Specialist

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeeClientSuccess Tempo inteiro R$80.000 - R$120.000

    Job Title: Client Success SpecialistWe are seeking a highly skilled and proactive professional to lead our customer success initiatives. As a key member of our team, you will be responsible for fostering strong relationships with clients, ensuring their satisfaction with our product, and identifying opportunities for growth.Responsibilities:Develop and...

  • Customer Success – Enterprise Accounts

    1 semana atrás

    São Paulo, São Paulo, Brasil VTEX Tempo inteiro

    If you're passionate about building long-lasting relationships with major clients, turning challenges into strategic solutions, and delivering real results through a well-designed success journey, this opportunity is for youWe are looking for a professional to work directly with strategic (Tier 1 – Enterprise) clients, playing a key role in revenue growth,...