Technical Solutions Expert

Há 3 dias


Fortaleza, Ceará, Brasil beBeeCustomerExperience Tempo inteiro US$90.000 - US$125.000

Job Title: Technical Support Specialist L3

">">Investigate and resolve complex technical issues in a fast-paced environment. Collaborate closely with Product, Engineering, and Tier 1 & 2 Support teams to provide top-notch service to clients.">

Deliver excellent customer experience by identifying and resolving product and integration problems efficiently. Utilize strong troubleshooting skills to analyze software bugs, data anomalies, API issues, performance concerns, and environment-specific problems.

">

Develop and maintain deep knowledge of the client's platform, integrations, APIs, and system behavior. Contribute to internal documentation and knowledge sharing to improve team-wide troubleshooting capabilities.

">

Required Skills:

">
  • ">
  • Excellent English communication skills (bilingual in Spanish or Portuguese)">
  • 3+ years of experience in technical support">
  • Strong troubleshooting skills and technical fluency">
  • Familiarity with APIs, Mode, and browser dev tools">
  • Preferred experience with Python">
">

Key Responsibilities Include:

">
  1. ">
  2. Collaborate with cross-functional teams to identify and resolve technical issues">
  3. Develop and implement process improvements to enhance efficiency and quality">
  4. Maintain accurate records of technical support interactions">
  5. Stay up-to-date on industry trends and emerging technologies">
">

Keyword: CustomerExperience



  • Fortaleza, Ceará, Brasil beBeeTechnical Tempo inteiro R$60.000 - R$80.000

    Job Title: Success Factors Support AnalystOur team is seeking a highly skilled and experienced professional to fill this critical role.The ideal candidate will be responsible for ensuring a seamless and compliant onboarding journey for new hires.Key Responsibilities:Provide in-depth technical expertise in the given process area, as well as demonstrated...


  • Fortaleza, Ceará, Brasil beBeeDevelopment Tempo inteiro R$60.000 - R$80.000

    Software Solutions SpecialistWe are seeking a talented individual to fill a dynamic position as a Software Solutions Specialist.This role involves providing technical-commercial support to customers and contracts in their geographical area, developing commercial strategies to detect new business opportunities and improve customer relationships, presenting...


  • Fortaleza, Ceará, Brasil beBeeConsultant Tempo inteiro R$90.000 - R$120.000

    We are a leading global technology services and consulting company, present in over 69 countries with more than 220,000 employees working on six continents.Key Responsibilities:Conduct technical analysis of business processes and map requirements to propose solutions.Collaborate with IT and business teams to implement improvements and new functionalities in...

  • Optimal Solutions Expert

    2 semanas atrás


    Fortaleza, Ceará, Brasil beBeeBusiness Tempo inteiro R$68.200 - R$96.400

    Senior Business Analyst Job DescriptionAs a Senior Business Analyst, you will play a pivotal role in implementing optimal solutions for customers. Your expertise will drive business growth and customer satisfaction.This role involves working closely with senior members of customer organizations to design tailored solutions and ensure timely project delivery....

  • Technical Solutions Manager

    3 semanas atrás


    Fortaleza, Ceará, Brasil Goldwind Tempo inteiro

    The Goldwind Brasil team has immediate vacancy for Technical Solutions Manager. This is an exciting opportunity to support business growth at Goldwind. We are looking for a professional who manages, aligns, researchs and proposes processes and services of technical solutions to serve internal and external customers of the company.**Responsabilidades e...


  • Fortaleza, Ceará, Brasil beBeeElevator Tempo inteiro R$41.062 - R$62.165

    Field Operations SpecialistThe Field Operations Specialist plays a crucial role in maintaining elevators and escalators, ensuring they run smoothly and safely. This position involves providing technical support, identifying problems, and proposing solutions to meet customer needs.Aid branches by providing complex case support and proposing solutions;Identify...


  • Fortaleza, Ceará, Brasil beBeeDataEngineer Tempo inteiro R$30.000 - R$60.000

    Job OverviewThis role requires a strong technical background and business acumen to serve as a key liaison between our data solutions and clients' needs.Key Responsibilities:Technical Pre-Sales Collaboration: Work closely with the sales team to understand prospect requirements and articulate the value of our data offerings.Data Sample Creation: Prepare and...


  • Fortaleza, Ceará, Brasil beBeeWorkday Tempo inteiro R$60.000 - R$75.000

    Maximize your career potential as a Workday Consultant. Drive transformation and growth in the business world by leveraging cutting-edge technologies.About the RoleWe are seeking a skilled professional to join our team in Portugal, contributing to delivering top-notch services to clients.Develop seamless integrations between Workday and external systems...


  • Fortaleza, Ceará, Brasil beBeeaccounting Tempo inteiro R$80.000 - R$120.000

    Accounting Advisory RoleWe are seeking an experienced accounting professional to join our team as a technical accounting advisory specialist.Provide expert guidance on IFRS and US GAAP conversions, financial statement preparation, and complex transaction analysis.Assist in advisory engagements related to financial reporting, internal controls, and accounting...

  • Technical Support Specialist

    2 semanas atrás


    Fortaleza, Ceará, Brasil beBeeSupport Tempo inteiro US$40.000 - US$60.000

    Technical Support SpecialistWe are seeking a highly skilled and motivated technical support specialist to join our team in Brazil. This is a full-time position that requires you to provide expert-level technical support and manage a variety of customer requests in a dynamic environment.This role involves close collaboration with cross-functional teams,...