Customer Experience Specialist

**Job Description:**We are seeking an experienced Installation Specialist to join our team. In this role, you will be responsible for delivering a premier customer experience by managing and coordinating resources across the value stream to ensure timely delivery and installation of instrumentation.The ideal candidate will have excellent communication and...

Especialista de Customer Experience (Foco em jornada do cliente) Especialista de Customer Experience (Foco em jornada do cliente) Resumo da posição:O Analista de Inteligência de CX será responsável por mapear e analisar a jornada do cliente, consolidar percepções por meio da Voz do Cliente (VoC), gerar insights estratégicos e apoiar a evolução da...

Job SummaryIt's an exciting time to be part of the IFF family. We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy.We are very excited to welcome a new Customer Experience Marketing Manager to our team, and we hope it's you You will be responsible to identify...

**Job Summary**- This role is responsible for acting as the point of contact for addressing basic customer concerns while managing records of all interactions to share insights with the internal teams. The role collects and analyzes customer feedback, escalates complex issues, and assists the team in identifying opportunities for cross-selling or upselling....

Customer Support SpecialistWe are seeking an exceptional Customer Support Specialist to excel in providing top-notch service and support to our clients. Our ideal candidate will possess excellent communication skills, be able to work independently and as part of a team, and have a strong ability to problem-solve.Key Responsibilities:Provide prompt and...

Senior Analyst - Digital ExperienceThis is a key role for someone who can deliver high-quality digital experiences across multiple business teams.The Senior Analyst will oversee the daily management of promotional campaigns, working closely with support teams to ensure seamless execution and maximum impact.This involves planning, executing, and monitoring...

What is Metrobi?Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.About the roleAs an operations specialist, you will monitor ongoing deliveries and assist delivery drivers and shippers over the phone and live chat.RequirementsProficiency in EnglishBeing able to work based on the Eastern US time...

Facilities ProfessionalThe Facilities team is seeking a highly skilled professional to ensure an exceptional experience for employees, suppliers, and customers in our office. This role will be responsible for coordinating corporate events, ensuring compliance with safety standards, and organizing high-quality events in collaboration with suppliers.Key...

Job Title: Merchant Retention SpecialistWe are seeking a skilled Merchant Retention Specialist to analyze data and develop strategies to improve merchant retention. This role involves collaborating with sales and customer service teams to address merchant needs and providing support on retention strategies.The ideal candidate will have experience in merchant...

Customer Engagement SpecialistTake on the role of a customer engagement specialist, promoting and selling service solutions to current or new clients. Your success will be measured by your ability to develop and maintain long-term relationships with customers.Key Responsibilities:Promote and sell service solutions to existing and potential...